1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 8, 2014 · 56,000 miles

    Steering

    Why is gm recalling steering failure problems for the same type of problem i have been experiencing with the ford fusion 2011? I understand ford recalled a couple other models but has not addressed the fusion steering failure and many are aware of the fusion steering loss problem. Complaints & lawsuits have been filed but nothing is being done. *tr

    ODI 10683518

  • October 7, 2014 · 48,500 miles

    Steering

    I was slowing down to turn the corner and the power steering completely went out. Had to steer hard to get to the side of the road. I re-started the car and it is working fine since. This just happened this morning on my way to work. *tr

    ODI 10643125

  • October 7, 2014 · 86,007 miles

    Steering

    Power steering assist failure while driving. Luckily we were able to get vehicle safely off highway. *tr

    ODI 10643029

  • October 7, 2014 · 86,007 miles

    Steering

    Power steering assist failure while driving. Luckily we were able to get vehicle safely off highway. *tr

    ODI 10642028

  • October 6, 2014 · 60,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 65 mph, the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. The contact indicated that during the incident the service power steering message had displayed. The vehicle was taken to the dealer. The technician diagnosed that the power steering pump was faulty and would need to be replaced.…

    ODI 10641982

  • October 5, 2014 · 96,000 miles

    Steering

    While driving my 2011 ford fusion, in a residential area. My power steering gave out on me. There was no warning, there was no indication until after it happened. I had a car full of minor children because i am a cheerleading coach and it was extremely scary, to say the least for me and the kids. *tr

    ODI 10641914

  • October 4, 2014 · 86,500 miles

    Steering · Traction Control System

    Tl* the contact owns a 2011 ford fusion. The contact stated the service advanced traction and the power steering warning light illuminated as the power steering assist failed. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,500.

    ODI 10643140

  • October 3, 2014 · 35,050 miles

    Steering

    Lost power steering suddenly without any warnings. The is the second time in the past year this has occurred. *tr

    ODI 10641865

  • October 2, 2014 · 47,740 miles

    Steering

    I took my vehicle to a dealer for evaluation because i got a "power steering assist fault" error message. The steering became very stiff and i turned the ignition off and back on and was able to get steering. The dealer told me that they were unable to duplicate the message and said the steering was fine. I told them that this is a known issue with this vehicle and that in fact there was a class action lawsuit…

    ODI 10676389

  • October 2, 2014 · 52,000 miles

    Steering

    Service advancetrac now - power assist failure lights come on and the 2011 ford fusion is difficult to control and steer, this happened twice today. I stopped turned the car off, once i restarted the vehicle the light went out and assisted steering was working. I drove another 30 miles and the warning light came back on and experienced loss of assisted steering. I have had this happen before once about a year ago…

    ODI 10640737

  • October 1, 2014 · 50,000 miles

    Steering

    Starting in mid-october 2014, we started experiencing occurrences of power steering failure with an odometer reading of approximately 50,000 miles. Each occurrence was intermittent; typically the power steering assist was disabled when first engaging the transmission in "drive" from parked position. As a remedy, we would stop the car, turn off the engine, and restart the ignition. This procedure would reactivate…

    ODI 10664033

  • October 1, 2014

    Electronic Stability Control · Steering · Vehicle Speed Control

    While driving one saturday evening out of no where the car idles down to about 5 mph until it stops , the steering wheel and gas pedal locks up and my husband and i are stuck in the middle of the road with traffic behind us, thankfully there was no accident. I then put the car in park, switched to key back to turn it off and back on to try and move it from the road to the gas station that we were right in front of…

    ODI 10659198

  • October 1, 2014 · 44,000 miles

    Steering

    Tl-the contact owns a 2011 ford fusion. The contact stated that while making left hand, the steering wheel became seized and the power steering assist failure warning light illuminated. The contact would have to shut the vehicle off and restart to resume normal. The failure occurred on numerous occasions. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate…

    ODI 10653574

  • October 1, 2014 · 62,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering failed and the instrument panel warning indicators illuminated. The contact mentioned that it was difficult to maintain control of the vehicle. The vehicle was taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 62,000.

    ODI 10641828

  • October 1, 2014 · 70,000 miles

    Steering

    After cranking my car and before putting it into drive, the power steering failed and the "power steering assist failure" message appeared on the dash. I turned the car off and sat for a minute. Turned it back on and was fine. Two days later, i was leaving my home and the same thing happened. However instead of it working after a restart, the power steering assist failure message came on each time. I could barely…

    ODI 10641722

  • September 29, 2014

    Steering

    My daughter was killed in a 2011 ford fusion when she hit a tree the police are saying she fell asleep i don't believe that my daughter's worked night shift for the last six months and this was her daily schedule she was the perfect driver of the family to drive 17 hours straight she did all that road trips i believe she tried avoid a deer and then lost control of her vehicle this was a really horrific crash…

    Crash reported · 1 death

    ODI 10644734

  • September 29, 2014

    Body · Engine · Steering

    My daughter was driving a 2011 ford fusion the state police said she fell asleep because she worked overnight . Yes she works overnight and has been doing it for 6 months . She was on her regular schedule. After dropping her boyfriend off work she was heading to my house on a real popular deer road . I believe she was swerving off the road to try an avoid the deer and lost her steering and hit a tree . I know my…

    Crash reported

    ODI 10644383

  • September 26, 2014 · 85,000 miles

    Steering

    Wife was driving home from work luckily without my son in the car, power steering assist fault light displayed and then the power steering cut off while she was driving into our apartment complex. I started the car no warnings sounded drove around the block sure enough power steering assist fault light came on again and lost power steering never regaining power steering again. Same song and dance as far as i can…

    ODI 10640347

  • September 25, 2014 · 159,000 miles

    Steering

    This is now the 6th report of steering failure on this car. This incident happened easter sunday (april 5, 2015) with approximately 176k miles on the car. This time i was turning at a stop sign and the steering failed completely. The power steering failure light came on with no warning and i could not turn. If there would have been a car there, i would have hit it. I had to kill the engine to re-engage the steering…

    ODI 10704137

  • September 25, 2014 · 159,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving at 83 mph, the steering wheel was difficult to maneuver and the traction control warning light illuminated. The contact mentioned that the steering wheel required excessive force. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 159,000.

    ODI 10693725

  • September 25, 2014 · 76,300 miles

    Steering

    Pulling out of driveway, made a left hand turn to main road, power steering locked into place, could not move it. Had to stop car. Happened while driving. Turned car off once it was turned back on it was back to normal again and was able to move steering again. *tr

    ODI 10644543

  • September 24, 2014 · 37,000 miles

    Electrical System · Pressure Monitoring And Regulating Systems · Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the low tire pressure indicator illuminated and the power steering malfunctioned. The contact had to exert excessive force to turn the steering wheel. The dealer stated that the computer had to be reprogrammed and reset. The manufacturer was notified. The vehicle was repaired. The approximate failure mileage was 37,000.

    ODI 10641125

  • September 22, 2014 · 51,000 miles

    Engine · Steering

    The first time an alarm that sounded like music began playing. It played for awhile and then the car turned off. I was able to stop the car safely. I restarted it and it would not start. I tried again after a few minutes and the car appeared to work normally. The second time i was on the freeway in the fast lane going 65 mph. I heard the music/alarm playing again, so i began working my way to the side. Before i got…

    ODI 10639546

  • September 19, 2014 · 33,289 miles

    Steering

    I was approaching an intersection and had just stepped on the brakes to slow and merge into a turning lane when the warning lights and sounds started, and steering became very difficult, as if power steering was gone. It was extremely difficult to steer the car through the turn and pull off the road safely. There were a lot of other vehicles around me that needed to swerve out of the way. Once on the side of the…

    ODI 10639500

  • September 10, 2014 · 38,500 miles

    Steering

    While driving into work, my power steering locked, my "advacetrac" warning light came on, and my dashboard text block stated "power assist failure." thankfully, traffic was light and i was able to muscle my car onto the side of the road. I turned it off and back on again, and the power steering worked. A little over a month later (october 15), the power steering failed again, this time while i was trying to park.…

    ODI 10644730