1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 10, 2014 · 7,687 miles

    Steering

    One month ago my car read default in power steering and the wheel would not turn. I could not drive the car. I turned off the vehicle and restarted and it went away. As a precaution i took it to the dealer who said it was ok and if it happened again bring it back. Well the next week it did and no matter how much i restarted the car it was locked with the same default code. I had it towed to dealer for repairs. They…

    ODI 10643224

  • September 8, 2014 · 24,800 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving various speeds, the steering wheel seized. The failure recurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,800.

    ODI 10748217

  • September 8, 2014 · 73,420 miles

    Steering

    A few days before the incident i had started my car and the steering wheel would not turn and felt stuck then a message popped up in my dash saying power steering fault. So i turned my car off and let it sit for about 2 minutes and started it back up and it drove fine. Then a couple days later i was arriving to a stop light and the steering just went out and luckily i was right next to a gas station and pulled into…

    ODI 10643142

  • September 4, 2014 · 79,600 miles

    Power Train · Steering

    While traveling on a highway at approximately 65 mph, my power steering went out, and a power steering fault message came on. I had a real hard time getting over to the emergency lane as the steering wheel was almost impossible to turn. This caused me to almost get hit by incoming traffic while attempting to change lanes or even keep the vehicle straight, had this happen while making a turn and accident would have…

    ODI 10630967

  • August 31, 2014 · 31,000 miles

    Steering

    My wife was driving are 2011 ford fusion the other day on her way back from a trip. Note we just purchased this car 35 days ago roughly. The fusion had 30,xxx miles on it when purchased and the time of the incident when the power steering failed was 31,xxx miles we had not put more then 1000 miles on this car since we bought it. The wife was driving through a construction zone on her way home. She was a little more…

    ODI 10630277

  • August 28, 2014 · 74,000 miles

    Steering

    I was driving to work on interstate-87 north in new york with normal driving conditions when, all of a sudden, the power steering light on my 2011 ford fusion came on the dash informing me of a power steering failure. At the time, i was driving in the left hand lane of the three-lane highway and was had to navigate my way across two lanes of busy highway traffic to pull onto the shoulder. With my hazard lights on, i…

    ODI 10629243

  • August 27, 2014 · 75,250 miles

    Steering

    I was driving down the road to get to work and a icon popped up on my dash in addition to a couple messages appearing where my odometer reading typically is. The messages read : "service advanced trac & service powersteering." there seemed to be no difference in the control and handling of my car until i went to parallel park (my steering felt stiff) so i continued onto my appointment. After returning to my car and…

    ODI 10630079

  • August 27, 2014 · 90,121 miles

    Steering

    Upon traveling at slow speed steering completely failed--no power assist. Could not turn--very dangerous almost had near collision. Shut down car and waited 10 minutes. Started up and ran ok. If this was at highway speed i could have been killed. *tr

    ODI 10628882

  • August 24, 2014 · 62,000 miles

    Steering

    While driving the vehicle at 25 mph i lost the power steering. I was able to safely pull the vehicle into a parking lot and place the auto in park. I turned the car off and back on and receive a service message to have the advance trac system and the power steering system serviced soon. I allowed the car to sit for a few minutes, turned the car off and on again and this time the warning messages changed to have the…

    ODI 10627996

  • August 21, 2014 · 97,295 miles

    Steering

    I was on the interstate driving my 2011 ford fusion awd 3.0l at 75 mph when suddenly i lost power steering. A warning icon appeared on my dash in addition to a message reading: "service advanced trac & service power steering. I had this occur three times previously at low speeds in parking lots, but never at such high speeds. I safely exited the interstate, came to stop, turned my engine off, and restarted my car.…

    ODI 10630497

  • August 21, 2014 · 94,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 45 mph, the power steering warning indicator illuminated and the power steering failed. The vehicle was not diagnosed or repaired. The vin was unavailable. The failure mileage was 94,000.

    ODI 10627028

  • August 20, 2014 · 80,000 miles

    Steering

    Driving and power steering goes out and am unable to steer vehicle warning lights come on stating advance service trac and power steering. Has happened 3 times first time power steering came back on after car shut off. Next 2 car was taken to ford. *tr

    ODI 10651106

  • August 18, 2014 · 65,000 miles

    Steering

    The vehicles power steering completely turns off and will not turn on until it is brought to a ford dealership and they clear the code. The problem seems to be very consistent with ford fusion models and i cannot understand why there is not a recall on this as the repair will be coming out of my pocket. *tr

    ODI 10626497

  • August 18, 2014 · 46,000 miles

    Electronic Stability Control · Steering

    While driving car, steering locked and power steering assist fault message appeared on dashboard. *tr

    ODI 10626224

  • August 16, 2014 · 78,341 miles

    Electrical System · Steering

    Driving to work 25 mph and suddenly my power steering went out, then the traction control system(tsc) lights went on. *tr

    ODI 10625893

  • August 15, 2014 · 50,000 miles

    Steering

    Steering locked up due to a faulty steering assist and a traction issue. Luckily my kids were no hurt. The car is new so we shouldn't be having these problems. *tr

    ODI 10622587

  • August 14, 2014 · 69,800 miles

    Steering

    Power steering failure light came on when starting the car. Resulting in no power steering at all. This has occurred many times over the past seven months. In each case, we were able to reset the system by turning off the ignition and restarting the car. On 3-2-15 failure occurred again, this time it took three attempts to reset the system. We took the car to a ford dealer on 10-27-14. We were told the power…

    ODI 10693899

  • August 13, 2014 · 64,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated while driving approximately 30 mph, the steering wheel seized as the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the power steering box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.

    ODI 10630820

  • August 11, 2014 · 55,000 miles

    Steering

    I was turning a corner after the extremely heavy rain in detroit, mi on the 11th of august and all of a sudden these warning lights and bells came on saying service trac assist/power steering assist fault and then the steering just stopped. I struggled to get it home with the extreme inability to steer. Luckily no one was near me so i could swing out as wide as necessary to turn without colliding with another car. I…

    ODI 10632738

  • August 10, 2014 · 47,000 miles

    Steering

    I lost power steering while making a turn onto a street. The first occurrence happened about july 12 making a turn onto a busy intersection. It took me by surprise and grabbed onto the wheel so hard to gain control wheel my elbow still is sore. Pulled over, turned off the car. Started the vehicle and power steering was back. Took the vehicle to a service repair shop to run a diagnostics and they couldn't find…

    ODI 10621866

  • August 9, 2014 · 8,700 miles

    Steering

    Coming out of sloped driveway - entering a main avenue - steering wheel locked. Was able to get in middle turning lane. 2 blocks from home - waited for traffic all to go by - made left turn into parking lot with. *tr extreme difficulty. Straightened up by backing up - made another right into parking space by backing up and inching forward and pulling on wheel to turn. Wording came up "power steering assist fault"…

    ODI 10621436

  • August 8, 2014 · 72,000 miles

    Power Train · Steering

    I was driving with my two children going aprox 25 mpg, i attempted to turn right into a parking lot, and power steering was completely lost. I then drove to work aprox 20 miles with no power steering. I took my car into the ford dealership, they spent 4 days trying to determine what the issue was, and ultimately decided the entire power steering needed to be replaced, at a cost of $1900.00. Being a single parent,…

    ODI 10649578

  • August 8, 2014 · 75,000 miles

    Steering

    Friday i had my 3 year old and 5 year old in the car and we were pulling out into a busy highway when the steering wheel locked up and the power steering assist fault light came on. In a panic i turned the car off an on again but it didn't fix the problem and we were stranded horizontally in the middle of the road, i literally used all the strength i had and pulled it onto the side of the road. The power steering is…

    ODI 10621248

  • August 6, 2014

    Air Bags · Equipment · Fuel/Propulsion System · Steering

    Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called payne weslaco ford at [redacted] (2401…

    ODI 11121516

  • August 6, 2014 · 121,273 miles

    Steering

    Was driving about 35 coming to a stop and power steering stopped working message appeared on dash. Service stabilitrac service power steering and tire moniter. *tr

    ODI 10620769