1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 5, 2014 · 26,935 miles

    Steering

    2011 ford fusion has had multiple occurrences at low speed either parking or backing in reverse where steering locks up and a warning light for advance trac comes on as well as a warning message about "power steering failed assist." ability to steer becomes very difficult. Vehicle has under 28,000 miles on it and has always been maintained by ford dealership. Ford dealer says warranty has "timed out" and the repairs…

    ODI 10680750

  • November 4, 2014 · 46,000 miles

    Steering

    Son driving southbound interstate 25 from greeley, co to denver, co. Power steering failed without notice. Warning light on dash reads "service advance trac power steering assist fault" . Son continued to destination, turned vehicle off. Once restarted, power steering returned, but failed again on return to greeley, co. Same warning light. System will no longer reset. Reviewed possible causes on line and found…

    ODI 10653028

  • November 3, 2014 · 59,000 miles

    Steering

    I went to start the car and the message "power steering assist fault" came on the dashboard and i could not move the steering wheel. This was the first time it happened. It has now happened 3 more times. The last time this happened so far was today. Today it happened while i was driving in a parking lot getting ready to park. The immediate loss of power steering caused me to almost hit another car while parking. *tr

    ODI 10691602

  • November 2, 2014 · 65,000 miles

    Steering

    While exiting the highway my car suddenly become extremely hard to steer my wife, child and myself where in the car at the time. I have bad the car looked at the can not find anything wrong with the rack assembly. *tr

    ODI 10652280

  • November 1, 2014 · 95,000 miles

    Electrical System · Steering

    Power steering assist fault. Over the last 3 months, have had multiple random power steering assist faults. By shutting down vehicle and restarting, these have cleared in the past, but on nov.2, 2014, upon start of vehicle, power steering assist fault occurred and would not clear. Was forced to drive car home without power steering and almost crashed multiple times. In addition, this fault sometimes has occurred at…

    ODI 10651895

  • October 30, 2014 · 95,000 miles

    Steering

    Called carmx where i purchased the car many times..to no avail i have gotten help. My car now won't work. No power steering. Was backing out of my driveway. *tr

    ODI 10666963

  • October 30, 2014 · 34,000 miles

    Steering

    The first two times, i was backing out of a space and then start to turn the wheels while driving away and the steering locks. I can drive back forward into the space, then turn off the car and turn it back on and things are fine. The third time, i was simply turning out of my subdivision and the steering locked again. *tr

    ODI 10651771

  • October 30, 2014 · 953,752 miles

    Steering

    My wife was driving then car she went into a parking lot and the power steering went out. Now she has to drive the car another forty five miles to our house with the baby and my younger son and i worry for their safety. *tr

    ODI 10651551

  • October 29, 2014 · 39,310 miles

    Steering

    The steering completely locked up in driveway, 3 people tried to turn the tires, stuck at 11 oclock position, we could not turn wheels, and towed to shop. This is the shop writing this.

    ODI 10670496

  • October 28, 2014 · 42,331 miles

    Steering

    I bought this 2011 ford fusion with 42,331 miles. The next day after purchasing it i started it and pulled it out of the garage. There was no power steering. A power steering assist light was flashing. I put the car into park and killed the motor. When i started the car again everything was fine. I called to ask about it and they told me i might have just put the car into drive too quick not letting everything boot…

    ODI 10654404

  • October 27, 2014 · 125,000 miles

    Steering

    While driving to doctors appointment, electric power steering failed and caused extreme discomfort to right wrist with existing disability; which requires power assisted steering. *tr

    1 injury

    ODI 10651839

  • October 25, 2014 · 92,000 miles

    Steering

    When putting vehicle in reverse to back out of driveway, the power steering assist fault alert sounded and the vehicle lost power steering. I shut vehicle off and restarted it and put in reverse and it happened again. Shut if off again and restarted and was able to drive without alert sounding. Happened again next day, so i called ford dealer and they said to bring in for analysis. Took vehicle to dealer and was…

    ODI 10652954

  • October 25, 2014 · 66,896 miles

    Electronic Stability Control · Steering

    While driving with my family my service advancetrac and service power steering warning lights came on. After we got home and went to go back out later our power steering was completely gone. Car isn't drivable as it has no power steering at all. Very dangerous situation my family was put into by this problem!! *tr

    ODI 10649984

  • October 24, 2014 · 55,100 miles

    Steering

    Started up the car and the power steering assist failure warning light came on. Was unusable to steer the car at all. *tr

    ODI 10650008

  • October 23, 2014 · 103,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that after starting the vehicle, the steering wheel seized. The vehicle was taken to a dealer, who diagnosed that the electrical steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.

    ODI 10672902

  • October 18, 2014 · 50,850 miles

    Steering

    Steering power assist completely failed when vehicle was started, flashed messages for power assist failure and advancetrak needs to be serviced. Car was parked at time of failure, the car would be undrivable for most as the force required to turn the wheel without assist requires great effort. Had this occurred suddenly while the car was in motion as others have reported my wife would most likely not have been able…

    ODI 10648987

  • October 17, 2014 · 110,000 miles

    Steering

    About 3 weeks ago i was driving on highway 60mph service power steering and service advance trac popped up in my message center i stopped at store went in then came out not even 5 mins later crunk car up then it said service power steering now tried to turn and the wheel was real tight. I've tried everything cutting it off disconnect battery etc nothing worked this is ridiculous just got car a month ago plus have…

    ODI 10653523

  • October 16, 2014 · 90,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 25 mph, the steering wheel seized and the power steering vault light illuminated. The dealer stated that the power steering gear needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000. Updated 7/9/15*cn

    ODI 10650885

  • October 15, 2014 · 53,000 miles

    Electrical System · Steering

    I got in my car after work and there was dinging and a notification appeared on the dash that my power steering needed service now. I could not move my wheel or steer at all. After taking it in to the service station i was told the my electronic steering gear had malfunctioned, i believe they referred to it as the epas system. It is a complete malfunction of the power steering system and i am lucky that i was not…

    ODI 10648466

  • October 15, 2014 · 114,000 miles

    Steering

    Got in my car to start morning commute. Once i pull out to drive through the neighborhood the steering service and advance trac notification displays on the dash. I pull into a gas station turn off the car and pop the hood to see if its anything obvious. When i turn the car back on the light immediately pops up service power steering now. And i have no power steering from this point on. *tr

    ODI 10644803

  • October 13, 2014 · 84,000 miles

    Electrical System · Steering

    Driving to the store power steering just went out know warning. *tr

    ODI 10705078

  • October 13, 2014

    Steering

    I was driving the vehicle and the skid/slide light came on. Not much longer the power steering/advancetrac warning came on and i completely lost power steering, almost running off the road. *tr

    ODI 10668797

  • October 13, 2014 · 76,766 miles

    Steering

    I was driving around 1:00 pm when message came on display indicating 'check power steering now' and no longer had power steering. Luckily, i was driving at a low speed so was able to safely get home. *tr

    ODI 10644300

  • October 12, 2014 · 63,960 miles

    Steering

    While driving the car, the power steering light randomly flickered and the front wheels locked. The car started to make a noise and i could barely steer the car to a safe area. I was able to pull over and shut the car off. I decided to turn the car back on and the message had disappeared and the car started to work properly.it was so scary and could have been fatal. This was the second time that this has happened in…

    ODI 10644390

  • October 11, 2014 · 70,000 miles

    Steering

    First, we received a "power steering assist failure" message followed by a "service advancetrac" message. Then the power steering went out and the car became extremely difficult to control. I am thankful that my wife was not driving at the time; i don't know that she would have had the strength to maintain control and maneuver the car safely to the side of the road. *tr

    ODI 10650198