2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
My 2011 ford fusion worked fine for about a year after the original purchase in november of 2013 from framingham ford lincoln. In december of 2014, the power steering and advancetrac suffered a total system failure. I brought it in to framingham ford lincoln's service department where it was repaired. The same failure occurred in january of 2015. I brought the car in again and the service department told me they…
ODI 10693326
Electronic Stability Control · Steering · Wheels
I was driving into a parking lot and my power steering light came on to service soon i parked my car then when i went to leave and started my car, the light went to service now and i had no power steering at all. I am a college student and just bought this car less than 5 months ago and i am very lucky that this didn't happen on my way home while driving through the mountain areas i have to drive through from…
ODI 10664401
Power Train · Steering
I was driving my vehicle on the highway at 60 miles per hour when the power steering when out completely. When this happened i was at a off ramp exit and had almost zero steering i panicked and tried to get off the exit which had a sharp radius turn, i could not keep the vehicle on the road and traveled off into to grass until i could skid to a stop. If there would have been a different situation other then the…
Crash reported
ODI 10664123
Steering
Letter from congresswoman slaughter on behalf of constituent re safety concerns with certain ford automotive products (attn: john pellito). *smd 2011 ford fusion. The consumer stated her son was driving, when suddenly the vehicle became difficult to steer. *jb
ODI 10671085
Steering
While pilling out of a parking space the steering assist failed making the vehicle difficult to steer. Car had to sit and be restarted before regaining steering. Since the incident there are steering assist warnings on the dash. The problem appears randomly and very concerned steering will be lost at high speeds or hit someone or something at low speeds.
ODI 10667020
Electronic Stability Control · Steering
Power steering failed. Received indication of advancetrac needing service as well as power steering failure. I have noticed some issues of this nature for over one year and 15,000 miles as when the car is first started and put into reverse there would be, on occasion, no power steering and i'd get advancetrac needs service warning. By putting the car in drive i could sometimes get the power steering back or if i…
ODI 10662993
Electrical System · Steering
When turning on the vehicle, i get a "power steering assist fault" error message. The car loses power steering and i am not able to turn the wheel. *tr
ODI 10662615
Steering
My vehicle lost its power steering. A error message came up "power steering assist fault and service autotrac.. I restarted the car hoping it was just a glitch in the system,but it was not. I had no power steering. I took it to the ford dealer and they told me it was the sensor the cost of the repair is close to $2000.00. I had no choice but to get it fixed and it was very costly. I have asked other owners of this…
ODI 10664015
Steering
I have lost power steering twice now. It has always been when i have just started my car. I start the car, back out of a parking spot and when i put the car in drive i lose power steering and a power steering failure light comes on. I have been able to drive the car to a safe area and turn it off and restart the car. This seems to reset the power steering. *tr
ODI 10667854
Steering
Driving son to school on secondary road with turns; light came on indicating failure of the power steering assist and the power steering went out. Had to drive several hundred feet to attempt to get the vehicle off the road safely. Turned the car off; then restarted and the system reset. Second occurrence a few days later when is started the vehicle. I put it in reverse and again the indicator lights came on with…
ODI 10667240
Steering
While driving on the interstate at 70 mph the steering wheel went firm and the power steering assist warning started flashing on the dash. I had to struggle to get to the car pulled over, muscled it over with everything humanly possible in me. I shut it off, start it again, warning had cleared, and i continued to drive without problems. This area is mountainous and very dangerous. This has occurred 3 other times…
ODI 10662903
Steering
Driving down the road, suddenly my dashboard lights up with bells & whistles saying power steering service now. Also advance track service now. There was no crash (thankfully). Tried to restart car, hopefully to clear out error code but it still shows. No power steering. When we tried to go home, it took both myself and my husband to turn the wheel onto residential streets and our driveway. Thankfully a friend…
ODI 10660542
Steering
I have a 2011 ford fusion that started having power steering issues to where i would intermittently have increased steering resistance while driving. This went on for a few weeks but i was still able to steer the car however it was a major annoyance. No warning lights ever came on however eventually it came to where when i went to start my car the wheels would lock up and i could not turn the steering wheel at all.…
ODI 10671504
Steering
As the vehicle was being driven down the road the power steer completely went out making it extremely difficult to control and maneuver. I called ford customer care after learning there has been multiple previous problems with the power assist motor. The agent was polite and concern but offered no help only to say "she hadn't received any info from ford on any recalls". *tr
ODI 10660166
Steering
I was slowing to make a right turn, power steering assist failed, forcing me to steer manually ,with great difficulty, to safely stop. Warning light came on indicating power steering assist failure. I turned engine off, then restarted and system functioned properly. Research on the internet indicates i am not the only case. Ford should issue a recall for repair of this potentially dangerous failure. *tr
ODI 10659692
Steering
As we were driving home tonight from walmart my display said service power steering now and service advancetrac and we lost all power steering thank god my husband was driving because there was no way i could have been able to control the vehicle. It was the scariest thing that has ever happened to me in a vehicle along with our 6 year old daughter. We were in the middle of a sharp turn if i had been driving we…
ODI 10659112
Steering
The power steering assist default has gone out on my car causing my whole steering to lock up it has done it more than once even as i was turning in a intersection. *tr
ODI 10658946
Steering
Was driving and my power steering stopped working. Dash indicates power steering assist fault. Service autotrac. I have no power steering and it is extremely hard to turn my steering. I have noticed that this is a problem with multiple fusion owners and the car is quite new to be having such a serious problem. Not being able to steer or control your vehicle seems very dangerous. *tr
ODI 10655360
Steering
While driving i received an alert to service power steering and advance trac. I drove 1 mile and parked at my home, 11/17/2014 started the vehicle to go to work and had no power steering at all. My car is undriveable and is being towed to near by dealership. *tr
ODI 10658906
Electronic Stability Control · Fuel/Propulsion System · Steering
Mpg was not adding up though it was just me than i would notice spots of gasoline on the floor and did a inspection and looked normal until filled gas a bit higher than half and started leaking.and some loss of steering would happen here and there and decided to inspect it to couple of codes would come up in a dtc test.
Crash reported
ODI 10863850
Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 35 mph, the service power steering light illuminated and the steering wheel locked. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 67,000. The vin was not available.
ODI 10655387
Steering
Put car in drive and went to back out of drive way. Steering wheel went stiff and warnings of power assist steering fault and service advancetrac came up. Car has been this way since 11/12/2014 with no changes. *tr
ODI 10655222
Steering
Started my 2011 fusion to go home after work today. Got "power steering assist fault" in information window. Found power steering was indeed not working. Turned car off and restarted. Didn't get warning this time. Drove 10 minutes to home with no further issues. Very nervous about it happening again at the worst time. After seeing so many complaints here, ford definitely needs to address this problem. I'm not really…
ODI 10654232
Steering
While driving my 2011 ford fusion, my power steering suddenly malfunctioned and stopped working. A message on the service dashboard stated "service advancetrac system". This occurred while turning the car. My children were in the car and an accident could have occurred. The car is very difficult to turn without the assisted power steering. I've reviewed the incident on several web sites and require assistance from…
ODI 10655076
Steering
While turning into a parking lot the steering became very difficult. Once the car was in the parking spot i noticed that several warning lights had come on including the advanced track and power steering lights. The car was turned off then restarted. The advanced track light flashed while the power steering light stayed on. At that point the steering wheel could not be turned and the car had to be towed to a ford…
ODI 10658833