2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford fusion. While driving at approximately 5 mph, the power steering assist vault warning indicator illuminated and the steering wheel seized. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 15v340000 (steering).…
ODI 10780609
Steering
While driving down my street at 15 mph power steering went out and received warning of "power steering assist failure" and "service advancetrac." there were no prior issues with the steering and the vehicle is driven daily. After reading all of the complaints i can not believe that a recall has not been issued by ford. This is extremely dangerous!! This is my first ford vehicle. Prior to this i owned 8 toyotas over…
ODI 10680258
Steering
Power steering went out while exiting the freeway and almost caused an accident. Has happened several times. *tr
ODI 10679915
Electronic Stability Control · Steering
Turning corner to park, loss of power steering. Service advancetrac light and also anti slip light came on. I took to dealer and they just reset codes. Worked for 3 days andnthen total failure of advanctrac. Suburban ford now says i need whole new rack and pinion assembly. Looks like this is a major issue with units. *tr
ODI 10679823
Steering
Vehicle was in motion when the ability to steer failed. As i was turning into a shopping center the steering failed. Nearly missing impact i was able to get the vehicle into a safe spot in the parking lot. This was a complete component failure. Dealer is charging $1,811.95 to make the repair. Called ford motor company customer service. They refused to pay even though the car is a 2011, ford fusion with only 40,457…
ODI 10679000
Steering
Tl*the contact owns a 2011 ford fusion. The contact stated that while driving at approximately 35 mph, the steering wheel seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 70,178.
ODI 10678858
Steering
Tl*the contact owns a 2011 ford fusion. The contact stated that while driving at approximately 45 mph, the steering wheel seized as the power steering and check advance track system warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was made…
ODI 10678286
Electrical System · Power Train · Steering
Twice now my vehicle has lost power steering while driving. The lights suddenly come on saying "service power steering now" "service advancetrac". The first time this happened they were able to reset the computer stating it was an issue with the electronic computer. Now it has happened again and it is completely unsafe. This is not the only electrical issue i have had with this car. About a year ago the electronic…
ODI 10676144
Equipment · Steering
I was leaving school and put my car in reverse, a chime came on and a message was shown saying power steering assist fault. I put it back in park and turned it off and back on again and drove straight home. This just happened and by reading the comments i am terrified to drive my car anymore, even to the shop. I do not make enough money to pay for the maintenance. This is definitely a safety hazard and needs to be…
ODI 10672874
Steering
I placed my car in reverse and began to back up. The steering locked up and the message center indicated power steering assist fault. I turned the car off and re-started and the steering was normal. I drove a few hundred feet down the road and the steering locked up again. This time it remained locked. It was not easy, but i was able to drive to a near by ford dealer. They said the rack and pinion steering went bad…
ODI 10683993
Steering
Started the car to go home from work and the dash lights indicated "power steering assist fault" and it would not let me turn steering wheel. I turned the car off, turned it back on and it showed up again while i was going about 10mph so i had to stop, turn off the engine and start it up again. I was able to go home but this same thing has happened many times before. This malfunction is incredibly unsafe and i would…
ODI 10683434
Steering
In may 2014 ford recalled 900,000+ vehicles due to an issue with the power steering torque sensor. It affected escape, mariner, and explorer models (including model year 2011 on all vehicles). I have a 2011 ford fusion and my vehicle has had the same issue several times. Around five times when i've put my car in reverse the power steering has gone out. The first three times it happened there were no lights or…
ODI 10715735
Steering
Without warning the power steering stopped working. I was able to get the vehicle to the side of the road. Power assist steering fault was indicated in the message center. I turned the car off and restarted. The power steering was working again, so i proceeded down the road only to have the same thing occur a short distance down the road. From that point the power assist steering fault came back on and the car has…
ODI 10671913
Steering
A very dangerous and surprising power steering failure. The power steering stops functioning intermittently, which can, for a short period of time (maybe a couple of months), be corrected by restarting the car. Soon, the failure becomes a hard fault and can only be fixed by replacing the whole rack, which is not cheap. Beware, those individuals that do not have sufficient upper body strength will not be able to…
ODI 10717319
Steering
While driving on the express way the car lost power steering and the power steering failure light came on. Became almost impossible to turn the vehicle. The dash messaging system read service advancetrac. We tried resetting everything, turning the car on and off, nothing fixed it so we are taking it to the dealership. But read it was a common issue and we believe it should be recalled so something like this does not…
ODI 10669984
Steering
I lost power steering when coming down my street, if i had been on open highway i have no doubt i would have crashed. Now the car sits in my driveway, because i have no warranty to cover the needed work, my first and last ford !!!!! *tr
ODI 10670316
Steering
This has happened a few times in my ford fusion sel. Usually i will be driving about 10-15 mph, when suddenly the power steering fails and i get a message, accompanied by a loud beep, on the dash, warning me that it has failed. The car becomes almost impossible to control when the steering fails. Most of the times it fails, it does it while turning into a parking lot. A few times it has happened while backing out of…
ODI 10669477
Steering
Steering failure assist light came on first thing this morning at 6:30am. Was wondering if this has ever been a recalled part for the 2011 ford fusion. *js
ODI 10669256
Steering
I drove to wal-mart it was fine but when i left wal-mart i drove.back home the service power steering and advantrec light came on i had to struggle turning.the wheel the fastest i was going was 35. *js
ODI 10669365
Steering
While driving, the advance trac light came on. Then an error message telling me to service power steering. The wheel suddenly became hard to turn while driving. There was no advanced warning. As soon as the light came on, the car became difficult to steer. *js
ODI 10669235
Steering
As i was pulling into my driveway the power steering shut down and the "power steering assist default" warning came on. At that point i was already in my driveway but could no longer steer the car at all. Now i cannot drive the car. *js
ODI 10669466
Steering
While driving my 2011 ford fusion sel v6 on december 25th, 2014, the advance track light came on. It stayed on until i parked the car in the garage about 10 miles (15 minutes) later. Two days later, on a trip from north carolina to kentucky, the advance track light came on again. This time it came on and stayed again until the car was parked at the final destination in kentucky. It stayed on for about 50 miles +/-.…
ODI 10668715
Steering
After getting gas and car was off and in park, tried to go the power steering was gone and the car was not controllable. No one seems to know the exact problem. *tr
ODI 10702551
Steering
While driving on 12/21/14, a service power steering and service advancetrac warning lights came on. I was able to get home but the following morning had no power steering whatsoever. Leo kaytes ford in warwick, ny performed a software update which seemed to correct the issue but said i would need to replace the ps system at a price of $2200 if it occurred again. On 1/28, the same warning lights came over an hour…
ODI 10679641
Steering
On december 19 i started my car and tried to drive away. However, the steering wheel appeared locked. It would not budge. I cut the car off and restarted it, and the wheel then moved. This happened again on december 21, 25, and 27, but on the 27, a message appeared: "power steering assist fault." on december 28, the power steering went out while i was driving down a nearby street. I had to manhandle the steering…
ODI 10668620