1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 5, 2015 · 82,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at 25 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The contact stated that the power steering default and power steering low was displayed across the message board. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions.…

    ODI 10695160

  • March 2, 2015 · 69,200 miles

    Steering

    The power steering assist failed on my car 5 times so far, once while i was driving which caused me to crash into a curb and get a flat tire. (!) it seems to reset itself after i turn the car off and turn it back on. I am worried this failure of my power steering is going to happen while i am driving on the freeway which i must drive on in heavy traffic everyday. This is very dangerous. After reading all the other…

    Crash reported

    ODI 10703479

  • March 2, 2015 · 74,000 miles

    Steering

    Recently while turning on the car i have no power steering. I usually wait a while and it kicks on or i turn car on and off to fix it. One time i was leaving on my street and it went out and flashed on my dash. I parked the car and turned on and off to fix... I am concerned that this will go out on the highway and cause a very serious accident... *tr

    ODI 10694070

  • February 28, 2015 · 97,285 miles

    Steering

    While driving down a street suddenly truly out of no where, the car dings and power steering failure repair advancedtrac now appeared in the display. The car lost power steering and i nearly ran into someone while attempting to pull into a parking lot to park. I researched the issue since the dealerships "front end person" was not available on saturday when i had the problem and it is a very common problem with the…

    ODI 10691779

  • February 28, 2015 · 80,787 miles

    Steering

    I was parked in a parking lot. When i turned my car on, the power steering assist fault warning came on. I put the car in reverse to see what would happen, and there was no power steering. I turned the car off, waited a minute, then on again; the warning did not return and the power steering now worked. I was able to drive home without incident. I have a picture of the warning message. I am taking my car to the ford…

    ODI 10691331

  • February 26, 2015 · 116,000 miles

    Steering

    I was pulling out of a restaurant parking lot and the power steering warning came on and the advance trac warning came on. Power steering then went out. I was lucky that i wasn't going at a higher speed. I would have wrecked. I looked up power steering warning on 2011 ford fusion , and to my astonishment, there have been numerous complaints. This is the 1st ford that i have owned. I bought a ford because they didn't…

    ODI 10691352

  • February 26, 2015 · 53,000 miles

    Steering

    Sudden power steering failure. "powers steering assist failure" message displayed. Power steering returned to normal after restart. This issue has occurred five times since the first occurrence. Dealer claims they have never heard of the issue. *tr

    ODI 10691313

  • February 25, 2015 · 64,000 miles

    Steering

    Just got done getting gas at a gas station went in and paid came out to find i could barely steer my car. It almost has caused multiple accidents driving in parking lots as its very hard to turn sharp and fast at a slow speed. Being as i cannot afford a new car nor the amount to fix my car i am forced to drive this vehicle as is. *tr

    ODI 10712742

  • February 25, 2015 · 90,000 miles

    Steering

    As i was driving around and prospecting for my job, my power steering suddenly quit and the warning dinged 3 times. As this was the first time this had happened, i simply shut off my car quickly and restarted it and the system reset and i had power steering again. This went on annoyingly for a few months having to stop and shut off the engine to fix the problem until april of 2015 when i was driving around…

    ODI 10706721

  • February 24, 2015 · 120,000 miles

    Steering

    My fusion is one of the many suffering from the electronic power steering assist fault (epsaf). Fortunately, the failure came at startup and not while driving down the freeway. The first time it happened, i was able to turn the car off to reset it. The next morning the epsaf failed at startup and i was not able to reset it. *tr

    ODI 10691198

  • February 23, 2015 · 60,540 miles

    Steering

    Twice now my vehicle has lost power steering while driving. The lights suddenly come on saying "service power steering now" "service advancetrac". I completely lose power steering which makes the car very unsafe at any speed. This time i had my 3 of my children in the car with my wife and myself. I am afraid to drive the car now and i don't have $1500 to $2000 laying around to fix this. I can't believe ford is not…

    ODI 10690169

  • February 19, 2015 · 70,420 miles

    Steering

    My power steering assist failed along with advance trac. This has been a complete nuisance not to mention a ridiculous amount of money to have replaced. North brothers ford has quoted me over $2,000.00. I am not left with a choice but to fix the vehicle. I have read numerous reviews that many others have posted in regards to this defective part. Please have ford motor company recall this vehicle and have this…

    ODI 10690210

  • February 17, 2015 · 105,000 miles

    Steering

    As i was pulling into a gas station to go inside the advancetrac and steering pump is low alert came on. I pulled into a parking spot and got out. When i came back out and started the card i was not able to turn my wheel. It was locked. I had tried to shut off engine so it can reset and unplug the battery and check the fuse. My steering wheel still did not moved. I had it towed to the ford dealership and they did a…

    ODI 10684220

  • February 16, 2015 · 62,000 miles

    Steering

    Feb 16, 2015: upon the first start after replacing the battery, the "power steering assist failure" warning was displayed. This is the first known appearance of this warning. The warning message went away after re-starting the engine. Mid-to-late, march, 2015: several occurrences of the power steering warning; all went away after re-starting the engine. The warning did not occur at every start of the engine. April…

    ODI 10713228

  • February 14, 2015 · 72,200 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the check power steering and stability traction control warning lamps illuminated. While driving at an unknown speed, the steering wheel locked and was unable to be turned. The vehicle was towed to the authorized dealer who diagnosed that the steering gear needed to be replaced. The manufacturer was notified of the failure. The approximate failure…

    ODI 10684038

  • February 14, 2015 · 53,000 miles

    Steering

    First the advance track warning light came on and service power steering. No problems the next morning my husband drove the car to the grocery store and the service power steering now came across the screen, which then the steering just went out without warning. Thank god he was driving because its normally the car i drive making this a very dangerous situation. Now ford is telling me they will not help with…

    ODI 10683625

  • February 14, 2015 · 72,223 miles

    Steering

    I got an error on my dash while driving to check power steering, i immediately contacted my authorized ford dealer to take it in and have it checked out. It was 9:30 or so 2-14-2015, they informed me to bring it in at 10:30 am to be checked, and this was the very first time to receive the error, unfortunately i could not make to the dealer because the steering went completely out before even getting it there. It is…

    ODI 10683612

  • February 10, 2015

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign numbers: 15v340000 (steering), 15v793000 (fuel system, gasoline), and 16v384000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when…

    ODI 10887740

  • February 9, 2015 · 35,000 miles

    Steering

    When backing out of the drive way attempted to turn and steering was very difficult and steering assist fault was displayed on the instrument cluster. I was able to get the car back in the garage and turned the car off. About two hours later my husband came home from work and looked at the fuses, didn't find anything wrong. He started the car and the error was gone. I used this car to get myself and my children…

    ODI 10682431

  • February 6, 2015 · 70,000 miles

    Steering

    Power steering assist went off resulting in the loss of power steering. Turned car off restarted and it worked again. *js

    ODI 10681884

  • February 5, 2015 · 710,000 miles

    Steering · Suspension

    One morning i started my car and the steering wheel locked up and a warning "power steering default assist" appeared. I turned the car off then restarted and the power steering was fine. This incident happened 2 more times in february. After the 4th or 5th warning appeared, i made an appointment with the dealership i purchased the car from. The informed me that they could not replicate the problem and that the could…

    ODI 10703002

  • February 5, 2015 · 50,000 miles

    Electronic Stability Control · Steering

    I was backing out of my drive way, my car acts like it was going to die my power steering goes out. Kn the message center it says power steering assists fault and then service advance trac. Have not had power steering since but it has came back on for about an hour at the most three different times. *tr

    ODI 10691848

  • February 3, 2015 · 46,000 miles

    Steering

    Without warning my power steering failed. With difficulty i drove to the nearest ford dealership a short distance away. The service advisor told me that the suspension control arms had worn out and resulted in failure of the steering gear assembly. I was able to recover the control arms, however, the steering gear assembly had all ready been returned to ford for core recovery. When this occurred i was traveling on a…

    ODI 10683589

  • February 3, 2015 · 123,476 miles

    Steering

    When putting car in reverse, power steering assist light flashes and there is no power steering. When i turn ignition off, then restart, it is ok. This incident has happened approx 1 out of every 7 starts during the past week. *tr

    ODI 10682216

  • February 2, 2015 · 79,000 miles

    Steering

    Warning light came on indicating service power steering now, service advancetrak now. Power steering subsequently stopped working without notice. Steering rack needed to be replaced. Appears to be a common problem with this vehicle. *tr

    ODI 10691581