2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford fusion. While driving 20 mph making a left turn, the contact's vehicle crashed into a parked vehicle. The contact stated that the recall notice was received for nhtsa campaign number: 15v340000 (power steering). The contact's teeth went through her bottom lip, which required medical attention. The air bags did not deploy. The vehicle was towed to an independent mechanic, but was not…
Crash reported · 1 injury
ODI 10745145
Steering
I was driving the car on the night of july 7th. The mil came on saying service power steering now. The next morning i had no power steering at all.
ODI 10733829
Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 25 mph, the steering wheel seized without warning. The failure recurred five times. The vehicle was taken to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was not provided. The approximate failure mileage was 45,000.
ODI 10783433
Steering
I was driving early in the morning on july 4, 2015 and the steering went out prior to hitting a deer. I tried to avoid hitting the deer but couldn't turn fast enough due to the loss of steering. Since then i have had the subframe and both upper and lower control arms on both sides replaced and a wheel alignment completed as well. Still the loss of steering exists and the local dealership is not wanting to fix the…
Crash reported
ODI 10759144
Steering
It appeared to be loss of steering when leaving a parking spot in the parking lot. Steering still worked, but was difficult to turn, was able to get vehicle home by driving very slowly. After one day the car started up and the steering seemed to work ok again, but a steering code flashed in dash. Have not fixed car yet -- was told that repair would be over $1700 by a mechanic.
ODI 10758875
Steering
Power assist when out on the car and it was almost impossible to steer. Moved to a safe place and restarted the car. This is a disaster waiting to happen. I consider this a major safety issue iwth this car. Has happended mutiple times since then. What has to happen before there is a recall? I am having it repaired for safety reasons, but i am having to pay for their defective parts. Updated 09/08/15*lj the consumer…
ODI 10743237
Steering
Driving i-10 front right tire go's flat pulled over put on a pair tire got back in car to leave message starts in dash service power steering and i have no power steering called dealership they told me it was probably a coincidence that the flat tire and no power steering happened that a flat tire caused electric power steering to quit working searched this problem online a lot of people having same problem some of…
ODI 10731910
Steering
The vehicle lost power steering in a turn and the driver had insufficient strength to control the vehicle. The vehicle drove over the curb on the side of the road and bent the tire rim. The displayed caution was "power steering assist fault/ service advancetrac." in a different situation, the curb could have very easily been another vehicle or pedestrians. This failure of power steering has occurred at high speeds…
Crash reported
ODI 10726749
Steering
Power steering assist fault - causing power steering failure. Restarting car fixed problem. Happen a few times up until august 18th (at 39,500 miles) when i had a complete power steering failure. Power steering assist fault warning on car dash. No fixing it this time. Had to have car towed to a garage for repair. Once the correct rack & pinion part was located - was only one available in the entire us. It is on…
ODI 10758538
Steering
My wife was leaving a patient's house, and when she started the vehicle, she had no power steering. She tried turning the car off and back on, but the power steering was still not working. She was able to carefully drive the car to a local mechanic. The mechanic found no codes related to the power steering. A nearby dealer offered to tow the vehicle down and inspect it. They claimed that there was nothing wrong with…
ODI 10726838
Steering
Car started chiming and could not turn the steering wheel.
ODI 10746397
Steering
While accelerating on the freeway the power steering failed. A warning came on. Turned off the car which reset the system and corrected the problem. This is the second time it has happened.
ODI 10725667
Steering
The power steering assist stopped and a warning light came on, then the traction control light came on. The power steering would not come back on after repeated restarts. This happened several time before but would work after restart.
ODI 10725055
Steering
Tl* the contact owns a 2011 ford fusion. While driving at various speeds, the power steering warning light illuminated. The contact discovered that the power steering assistance failed. The vehicle was taken to the dealer where it was diagnosed that the power steering gear assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
ODI 10760252
Steering
Car notified me of an issue while i was driving. It said power steering assist fault. I was going approximately 45mph. I noticed that the power steering was not working. I was able to make it home, but it was very difficult. When i turned my car off and on again at home, the steering started working again. I haven't had a chance to try it again, but i heard it may be a daily occurance that this goes out. I called my…
ODI 10724664
Steering
As my son was driving the car the power steering stopped working making it very difficult to steer. A service power steering now light has come on. Very dangerous for this to quit while navigating. I have restarted it several times and still no power steering.
ODI 10724445
Steering
I changed my flat tire to my spare and when i turned on my car to try my car the system "steering now" shows up and my car is not drive able. Steering is stiff. Never had a problem with it before but now all of a sudden it shows up. This is very frustrating for my car is a 2011 ford fusion and hearing all these complains and issues made me doubt ford and its cars.
ODI 10724451
Steering
While driving the power steering assist malfunctioned and power steering was lost. It reset after restarting the car.
ODI 10723737
Steering
While driving home last evening the power steering on my car quit working and i had difficulty controlling the vehicle. The indicator light came on stating that there was a system failure in regards to the power steering. This morning when i started the car the power steering was once again working. I took the car to the ford dealership and was told that there has been a recent recall on this particular problem, but…
ODI 10723253
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at various speeds, the steering wheel veered to the left independently. The vehicle was taken to a dealer on multiple occasions where it was diagnosed that the front wheels needed to be aligned. The vehicle was repaired, however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 65,500.
ODI 10818067
Steering
Power steering went out multiple times, had to replace power steering rack.
ODI 10733790
Electronic Stability Control · Steering
I was driving along a road at 50 mph which was the speed limit , all of a sudden i get signals on the car that there is a power steering malfuntion. The wheel locked up and i could not even turn it to get my car to safety. I hit a sign due to me not being able to turn my vehicle, my foot was jammed and i was tossed into the steering wheel
Crash reported · 1 injury
ODI 10722473
Steering
The problem is that the power steering will stop working without notice. It's happened to me once and my wife twice. The fact that this is her primary car and she has kids in the car with her is very concerning. We will be driving along and all of a sudden the power steering fails and a warning message comes up on the dash. After turning the car off and back on again, the power steering works again. This is the…
ODI 10722296
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering warning indicator illuminated randomly and the steering wheel seized. The contact had to turn the vehicle off and on each time the failure occurred. The vin was included in nhtsa campaign number: 15v340000 (steering), but the vehicle was not repaired by the dealer within a reasonable time frame. The contact was uncertain if the…
ODI 10959102
Steering
Power steering cut out while pulling car out of drive way. Flashed messages "service advancetrac" and "power steering assist fault." this has occurred previously and usually been remedied by restarting car. This time restarting car did not accomplish anything.
ODI 10721268