1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 1, 2015

    Steering

    I filed a previous complaint on this vehicle. I looked into a forum and discovered this particular model has had previous incidents like mine before. I am concerned there had not been a recall for this reason. The power steering going out while driving is dangerous. I am very concerned that it will take a tragedy for a recall to take place.

    ODI 10787520

  • November 1, 2015 · 114,000 miles

    Steering

    I was driving the service power steering light came on, then i had no power steering. It was scary. I had my two girls in the car and i was trying to turn into a parking lot without having a wreck. I had no control of the vehicle. I made it, notre i'm currently sitting here waiting in a tow truck. I have tried to restart my car several times. I can't go anywhere. I'm anticipating the cost is more than a single mom…

    ODI 10787516

  • October 20, 2015 · 100,000 miles

    Steering

    Over the past 4 months my 2011 ford fusion started losing the ability to steer my car. It always seems to happen when i am driving under 15mph and turning. This is really getting out of control and unsafe for myself and anyone i am driving around. The first time this happened i was inches away from hitting a little girl and her grandmother as i was turning to park my car at the mall when i suddenly lost control of…

    Crash reported

    ODI 10785155

  • October 19, 2015 · 78,151 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 40 mph, the service power steering and traction control warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,151.

    ODI 10785131

  • October 5, 2015 · 101,000 miles

    Steering

    I was driving my 2011 ford fusion and the abs and power steering lights came on and then my power steering went out, i was on my srtreet when this occured but i was not able to turn the car left or right and i hit the curb. Now after turning it off and on like most say on the forums nothing has worked i have called ford and they refused to fix the issue, they stated they do have a recall out for this problem but not…

    Crash reported · 1 injury

    ODI 10780022

  • October 2, 2015 · 132,437 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving at approximately 15 mph and attempting to make a left turn, the power steering failed. The power steering warning indicator illuminated. The contact stated that an independent mechanic arrived at the scene, but was unable to assist due to the vehicle being electric and there was no place to add power steering fluid. The technician stated that the vehicle had to…

    ODI 10779813

  • September 14, 2015 · 110,000 miles

    Steering

    Power steering of my car shut off while driving. I was unable to turn the wheel effectively causing an oncoming motorist to swerve to avoid collision.

    ODI 10764149

  • September 11, 2015 · 69,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While attempting to drive the vehicle, the steering wheel shook and the power steering assist warning light illuminated. The vehicle was serviced under nhtsa campaign number: 15v340000 (steering), but the remedy failed to repair the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure…

    ODI 10788274

  • September 11, 2015 · 118,000 miles

    Electrical System · Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 50 mph, there was a burning odor coming from the passenger side glove box. The vehicle was not diagnosed or repaired. On another occasion, while turning left or right, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer where the technician informed the contact that the vehicle was operating as…

    ODI 10778109

  • September 7, 2015 · 100,000 miles

    Electrical System · Steering

    We had a recall on power steering.had it checked by dealer told it was good then few days later power steering went out. The dealer worked on it 3 times then sent it back still tore up. The dealer is ed sherling ford in enterprise al 36330.

    ODI 10777830

  • September 1, 2015 · 80,000 miles

    Steering

    Steering goes out when i start. Restart and its ok. This happen about 20 times. Now it has no power steering. I know the recall but ford says my vin not included. I have the same problem as recall. At dealers and ford won't cover. *tr

    ODI 10936752

  • August 27, 2015 · 97,494 miles

    Steering

    My 2011 ford fusion se has had the power steering assist failure light go off and the power steering does not work. I have read previous complaints and have restarted the vehicle after a minute or so and the light goes off, the power steering again works. I had the vehicle to the ford dealership for an aligment and they had the same power steering issue. There has been a recall issued for this exact problem by ford,…

    ODI 10759784

  • August 20, 2015

    Electrical System · Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the vehicle was taken to the dealer on august 20, 2015 to complete the recall repair for nhtsa campaign number: 15v340000 (steering). The contact was not experiencing any failures before the recall was completed. Within a week, the advanced track warning light illuminated and the various gauges and warning indicators illuminated on the instrument…

    ODI 10761684

  • August 14, 2015

    Steering

    Eally sick of taking to the shop 4 times to get it fixed, they wont accept it to take it back to get different car. Cuz i want to be safe from this steering problems. Upcoming winter and rain etc.. If they refuse to take the car back, i probably will be in car accident , whoses fault, it is theirs. I am so sick of going back and dforth to get it fix. Now pass 45 days. Got this from low book sales in lindon, utah.…

    ODI 10806697

  • August 12, 2015 · 105,200 miles

    Steering

    On 2 recent occasions, i lost my power steering while driving my vehicle. I did not get into an accident but nearly went off the road. I received 2 messages on my dashboard. Power steering assist default and service advancetrac. It is my understanding there is a recall ( 15s318) on 2011 ford fusion and other ford vehicles with the same issue. I called ford on 08/24/2015 and they told me my vehicle was not included…

    ODI 10759367

  • August 9, 2015 · 86,214 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 60 mph, the steering wheel became extremely difficult to maneuver. The vehicle was taken to the dealer where it was diagosed that the power steering gear assembly needed to be replaced. The vin was not included in nhtsa campaign number: 15v340000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The failure…

    ODI 10749772

  • August 9, 2015 · 101,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 5 mph, the steering wheel became difficult to turn. After the power steering warning indicator illuminated. The contact powered the vehicle off and back on; however, the failure persisted. The vehicle was not taken to the dealer. The contact received notification of nhtsa campaign number: 15v340000 (steering); however, the part to do the repair was…

    ODI 10747464

  • August 4, 2015

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign id number: 15v340000 (steering) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The contact mentioned that a failure was experienced upon reversing out of the driveway. The power steering and the system sensor fault warning lights…

    ODI 10746833

  • August 3, 2015

    Service Brakes, Hydraulic · Steering

    2011 ford fusion. Consumer writes in regards to brake pads and steering wheel issues. *smd the consumer stated when she gently applied the brake, she heard a popping sound. Also, there was a grinding noise coming from the steering wheel when she made a turn. *jb

    ODI 10759491

  • August 3, 2015

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel failed. After starting up the engine and attempting to turn the steering wheel, the vehicle lost power. The vehicle was towed to an independent mechanic. The technician diagnosed that the power steering rack was defective and needed to be replaced. The manufacturer stated that the vehicle was not included in nhtsa campaign number:…

    ODI 10747930

  • August 1, 2015 · 80,000 miles

    Steering · Unknown Or Other · Vehicle Speed Control

    On august 1st, 2015, i was on my way home at about 10 pm at night. I was going up a hill that curved to the left and suddenly lost control of my steering wheel. Instead of turning left the car proceeded to go straight where i then began to panic. I then slammed my brake to the floor and it somehow unexpectedly sped up. I crashed into a power line and smashed the front end into a tree that had totaled my vehicle. I…

    Crash reported · 1 injury

    ODI 10749926

  • August 1, 2015

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 15v340000 (steering) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10746292

  • July 30, 2015

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 15v340000 (steering); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10745147

  • July 16, 2015

    Steering

    We have been told by ford that our 2011 fusion is not covered under the safety recall for the power steering failure, but our car's power steering went out last thursday. We are getting messages that say "power steering fault" and "service advance trac," and the power steering is most definitely gone. Our car was manufactured at the hermosillo plant listed in the recall notice, but the build date shows august of…

    ODI 10735141

  • July 14, 2015 · 93,941 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that after starting the vehicle, there was a loss of power steering without warning. The vehicle was driven with caution and difficulty in maneuvering the steering wheel. The vehicle was taken to the dealer, where the power steering control module, rack and pinion and other related components were replaced. The vin was included in nhtsa campaign id number:…

    ODI 10747552