1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 13, 2017

    Steering

    Tl-contact owns a 2011 ford fusion ...... Received recall letter from ford... Power steering failing... Contact was on road the other day and power steering locked up and vehicle shut off. Dealership stated abs module recall needs to be replaced. Steering wheel locks up and vehicle is very hard to control. Contact brought vehicle to ford and ford stated sensor needed to be replaced and contact would have to pay for…

    ODI 11054779

  • December 11, 2017 · 32,000 miles

    Steering

    Power steering recall: power steering failed to work while driving and the power steering light came on. Took the vehicle into a ford shop and was informed that the electronic steering rack was faulty. This is the same issue that ford recalled other 2011 ford fusions for but for some reason this vin is not included in the recall.

    ODI 11054877

  • December 3, 2017 · 116,500 miles

    Air Bags · Electronic Stability Control · Steering

    Takata recall & steering failure i have a 2011 ford fusion on which the steering suddenly failed, without any warning, while driving. Thankfully the failure occurred close to our home and my wife was able to make it home without incident. I've been doing research online and learned that this is a common problem. While ford has issued a recall for some later models, they are not covering all viechles with the same…

    ODI 11055038

  • December 2, 2017

    Steering

    Takata recall this is the 3rd time my power steering went out the first time they reset it then the 2nd time they put it on the machine they told me what i need to fix and now they don't want to fix it

    ODI 11054404

  • December 1, 2017 · 147,000 miles

    Air Bags · Fuel/Propulsion System · Steering

    Takata recall i need an airbag replaced due to recall. I also need the throttle body replaced due to recall

    ODI 11052073

  • November 29, 2017 · 136,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the steering seized while pulling out of a driveway. The power steering assist fault warning indicator illuminated. Allen vigil ford of fayetteville inc. ([redacted] n, fayetteville, ga) diagnosed that the steering gear assembly was defective and needed to be replaced. The manufacturer was notified of the failure. The contact referenced nhtsa campaign…

    ODI 11051555

  • November 25, 2017 · 100,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 70 mph, the steering wheel became difficult to maneuver and the service power steering and advancetrac warning indicators illuminated. The contact coasted the vehicle to the side of the road and the steering wheel seized. The vehicle was taken to an independent mechanic where it diagnosed that the electric power steering rack needed to be replaced.…

    ODI 11063279

  • November 24, 2017 · 170,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. After starting the vehicle, the steering wheel ceased. The contact turned off and restarted the vehicle, and the steering wheel was difficult and forced to turn. The contact called bob maxey ford at [redacted] and was informed that the vehicle was unable to be repaired per the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the…

    ODI 11048745

  • November 23, 2017 · 94,733 miles

    Steering

    POWER STEERING SENSOR FAULT WHILE DRIVING.

    ODI 11048294

  • November 20, 2017 · 132,000 miles

    Steering

    While i was driving on a highway , i heard some bell noise coming from the dashboard and glanced down to see the following message "power steering assist fault". I also noticed that the steering was no longer "power steering". I slowed down and put my flashers on and slowly drove home. While at home, i researched and found that ford had a recall back in 2015 (15s18) for this same year car for the same problem. For…

    ODI 11061978

  • November 17, 2017 · 10 miles

    Steering

    On around 11/10/17 steering became to heard to control while driving. Took it to dealer and they performed a recall. They replaced steering gear assembly. About 4 months after that same problem occurred at around 3,000 miles. Took it back on 7/09/18 to the dealership and was told that the part they replaced shorted out and that because it was too long from the time they replaced it, they couldn't do anything about…

    ODI 11221502

  • November 17, 2017 · 96,253 miles

    Steering

    I had two incidents with power steering . Both times, after starting the vehicle the steering wheel was locked up and there was message on the screen that stated assualt on power steering. After restarting the car the steering wheel worked and the message on the screen disappeared. Both times the car was parked in parking lot.

    ODI 11062467

  • November 8, 2017

    Air Bags · Steering

    Was told over a year ago that the parts are not avaialbe and each time i bring it in for service i ask about the air bag recall and they keep telling me not avaiable

    ODI 11045046

  • November 7, 2017

    Air Bags · Fuel/Propulsion System · Steering

    Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign numbers: 15v340000 (steering), 15v793000 (fuel system, gasoline), and 16v384000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local unknown dealer, but the parts were not…

    ODI 11123328

  • November 1, 2017 · 84,000 miles

    Steering

    The power steering went out and now we have to replace the steering gear at our own expense. This car part of a june 2015 recall # 15s18 for the electric power assist system for this exact problem which the local dealership supposedly fixed but ford now refuses to pay for the fix!

    ODI 11042917

  • October 26, 2017 · 104,000 miles

    Steering

    The power steering went out. Got a 'service power steering' warning on dashboard, also 'service advancetrac' warning. Turned car off, then back on, still a problem. Disconnected and reconnected battery, still a problem. This happened while driving on the highway. I had my 5 year old in the car going for ice cream. Steering seemed to work ok until i got to the drive thru at dairy queen. After ordering, making the…

    ODI 11040286

  • October 25, 2017 · 130,000 miles

    Steering

    Service trac off power steering off recall number 15 s 18 my vin number was not included in this recall even though this is the problem i am currently having was involved in a car accident because of it on the 25th of october 2017

    Crash reported · 2 injuries

    ODI 11045039

  • October 21, 2017 · 102,000 miles

    Steering

    I was driving from jasper, tx to georgetown, tx. When the service power steering now light came on. There were also two other warnings that came on including remove all items from front passenger's seat, but i don't remember the other. I tried to return to jasper but the car became too hard to steer and i stopped in bryan, tx. I believe there was a previous recall on this car but at the time my car was disabled for…

    ODI 11035553

  • October 12, 2017 · 102,000 miles

    Steering

    Electroni power sterring assit. Does not work. Daughter driving done the highest when loss of power assist to sterring g wentry out. Voltage is good and no blown fuses.

    ODI 11033278

  • October 7, 2017 · 111,000 miles

    Steering

    On 10/7/17 driving on main roa doing about 45mph and the power steering warning light came on and the action control light. Once turned off the steering was very hard to turn. I called to have recall fixed on 10/11/17. On 10/14/17 power steering went out again. Brought back to dealer on 10/16/17 and they stated the computer needed to be reset and now working fine. I picked up car and drove about 1/2 mile and it went…

    ODI 11046137

  • October 2, 2017 · 117,000 miles

    Service Brakes · Steering

    The stearing wheel gets tight where's as though i cant move it than it reads stearing power assist fault i almost got into an accident with my children in the car when the stearing wheal locked on me also sometines it feel as if the car is not stopping when i push the breaks it keeps going even when i put brand new brakes on it i almost ran into the back of someones car on the road these a hazardous for my child

    ODI 11034497

  • October 2, 2017 · 113,300 miles

    Steering

    Driving on interstate at 70mph when power steering service light came on. As exited first available off ramp onto state highway, steering became increasingly more difficult to the point of being unable to make first two desired turns off state highway. Prior occurrence 08/22/2017 resulting in ford service department replaced steering rack assembly and set toe adjustment. When car was returned from ford service…

    ODI 11031829

  • September 30, 2017 · 90,000 miles

    Steering

    The car often loses power steering. Sometimes when first starting the vehicle and putting it in gear. Sometimes when driving. Sometimes when turning. It asks for a date so i picked a single incident, but to date it has happened more than 12 times starting around 60,000 miles if i remember correctly.

    ODI 11047681

  • September 28, 2017 · 117,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. After starting the vehicle, the power steering assist error indicator illuminated. The vehicle was taken to a local dealer (sheehy ford of springfield, [redacted], springfield, va 22150) where it was diagnosed that the rack and pinon needed to be replaced. The vehicle was repaired. The manufacturer advised the contact that no recall was associated with the vin; however, he…

    ODI 11031565

  • September 25, 2017 · 93,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that the service advance stabilitrak indicator illuminated while driving 30 mph. In addition, the contact experienced a loss of power steering. The contact stated that the steering column could be moved, but excessive effort had to be applied. The vehicle was operable after being manually restarted. The vehicle was towed to fox ford (3560 28th st se, grand…

    ODI 11030522