1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 5, 2018 · 118,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 40 mph, the steering wheel was stiff and difficult to turn. The power steering assist indicator illuminated. The vehicle was taken to an independent mechanic. The contact called a local dealer (koons baltimore ford, [redacted], baltimore, md 21244) and was informed that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The…

    ODI 11076625

  • March 1, 2018 · 125,000 miles

    Air Bags · Steering

    Takata inflators are not working. Last year i got into a front end collision at 25mph and air bags didnt deploy.

    Crash reported

    ODI 11207176

  • February 28, 2018 · 63,582 miles

    Steering

    Randomly a trouble code shows on my dash indicating a " power steering assist failure", and i loose power steering. I discovered a recall for 2011-2012 fusions for this problem, (recall # 15s18 ). Through the ford dealer, they said this recall is not for my vehicle, based on the build date. The recall is listed for build dates of 9-7-10 through 2-28-12. My vehicle build date is 9-1-10, ( which is just 6 days before…

    ODI 11075507

  • February 26, 2018 · 155,000 miles

    Steering

    My cars power steering went out while driving on indiana sr 64 east in november 2017. We unplugged fuse and let it reset, put the fuse back in an it was ready to go again.then on february 26, 2018 it went out again while driving on indiana sr 64 west bound while not only making it hard to turn but steering completely locked up so to try an keep it straight trying to get to a safe spot to pull over it was darting me…

    ODI 11075574

  • February 24, 2018 · 144,000 miles

    Steering

    At the gas station my service advance track power steering light cam on i have no power steering and it's not safe to travel. I have read other for fusion models to be recalled with same problem in 2015 only my model is not included. I have 2 children and wi tha one income and can not a ford to have this 2000 problem fixed. My car is kept up and it's serviced regularly.

    ODI 11074916

  • February 24, 2018 · 100,000 miles

    Steering

    Loss of power steering at start up. I find it interesting that virtually every ford fusion for 2011-2012 was recalled except mine. My steering doesn't work at startup probably one in 10 times. Now ford is talking about recalling 2010 fusions. Why is mine not recalled when it's having problems? I get that ford wants to replace as few of these a possible, but seriously this is where the ntsb need to step in and make…

    ODI 11074693

  • February 21, 2018 · 80,000 miles

    Steering

    I was driving and got a notice to get my power steering and advancetrac serviced. Soon after the power steering stop working completely. The same thing happened to me in september 2016 and they supposedly "fixed" the problem by replacing the steering gauge however i was told that this needs to be replaced again. Ford issued a recall and paid for the first repair but they refuse to pay for this one even though it the…

    ODI 11075029

  • February 15, 2018 · 100,020 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving at an unknown speed, the steering wheel seized and the power steering malfunction error message illuminated. The vehicle was towed to the contact's residence and then to allan vigil ford ([redacted], morrow, ga 30260). The technician at the dealer informed the contact that there was a failure code found for loss of steering. The contact stated that the…

    ODI 11084512

  • February 12, 2018 · 100,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While backing out of the driveway, the contact noticed that the steering wheel locked up and was not able to turn. The contact turned off the vehicle and restarted it an hour later. Afterwards, the vehicle performed normally. The vehicle was driven to the dealer (community ford, [redacted], mooresville, in 46158), but was not diagnosed because there were no failure codes. The…

    ODI 11072664

  • February 9, 2018 · 120,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 30 mph, the steering wheel seized without warning. The contact also stated that the power steering assist warning indicator illuminated after the failure occurred. The vehicle was able to coast into a parking lot. The contact turned off and restarted the vehicle, but the steering wheel was difficult to maneuver. The vehicle was towed to the…

    ODI 11072285

  • February 4, 2018 · 170 miles

    Steering

    My car started having difficulty to steer or turn the wheel. The power steering is completely. I took it to a ford dealership and they refuse to conduct the recall because my car is over the mileages limit according to the service manager.

    ODI 11071623

  • February 3, 2018 · 64,250 miles

    Electrical System · Steering

    Steering wheel locks up on occasion , not all the time , you wont be able to steer

    ODI 11067177

  • February 2, 2018 · 97,000 miles

    Steering

    When going in reverse, i experience a total loss of power steering and the car goes into a manual steering mode. It is impossible to turn the car. When you take the key out and put it back in, the power steering may return. The car has been know to not return power steering for a few minutes. My fusion was built 25 days before the recall dates so it is not covered under the recall. This has happened many times since…

    ODI 11071851

  • January 30, 2018

    Fuel/Propulsion System · Steering

    My power steering advancetrac went out while driving, my steering wheel locked on highway, in result i broke my front bumper and almost ended up in a accident due to a locked steering wheel. I turned in to ford for power steering recall and they wanted to charge me. I never had a thing like this before happen. I also have fuel inlet on fuel tank and i took in for recall and all the ford dealer did was set my car out…

    Crash reported

    ODI 11067387

  • January 25, 2018 · 166,841 miles

    Steering

    I turned on my car and drove 20 feet, and it suddenly said "service power steering now" along with "advancetrac" popped up on the dash. I never had anything wrong with either of these systems before now.

    ODI 11065045

  • January 21, 2018 · 75,000 miles

    Steering

    Was parked on lot but was unable to move car because steering wheel locked and power steering failure light came on. Was unable to move car - tried twice. Had to have car towed to ford dealership. Dealership replaced power steering rack.

    ODI 11065641

  • January 18, 2018 · 69,000 miles

    Steering

    Power steering update that needs to be done. I have called the local dealership on several occasions, to get the time, and day too get the update to the steering done. I left a message, they told me they would call back, and i got hung up on . Im honestly out of options. I do feel bad i have to resort to this to get this done. The car is drivable, but this is still incomplete. Help me complete this. Since these…

    ODI 11063649

  • January 12, 2018 · 67,000 miles

    Steering

    Service power steering now light came on and became difficult to steer. After parking the steering froze up completely and the wheel could no longer be turned in any direction. I had to have the vehicle towed to the dealership. There was a recall on over 400,000 of these vehicles for this same exact problem but the dealer is telling me that my vin is not covered. Please extend the recall to all of the 2011 fusions.

    ODI 11063555

  • January 9, 2018

    Air Bags · Fuel/Propulsion System · Steering

    Power steering assist fault pops up when car starts and steering wheel does not move

    ODI 11100690

  • January 9, 2018 · 168,469 miles

    Steering

    Lost of power steering will turning. Currently no power steering on car with "power steering assist fault" and "service advancetrac" lights illuminated. Previously was able to get power steering back by turning car off/on, now that does not work.

    ODI 11064227

  • January 8, 2018 · 92,000 miles

    Steering

    Power steering assist failure shows when i start the car and then the power steering goes out. If i turn car off and back on, it goes away and power steering works. But then once i turn car off and back on it will appear again. It has been going on and off like this for a few months. It only happened every so often but now recently its happening every day.

    ODI 11061112

  • December 26, 2017 · 84,000 miles

    Electrical System · Steering

    I was backing up in my 2011 ford fusion and that electronic power steering went out thank god i was not on the freeway or it would have been horrible

    ODI 11056597

  • December 21, 2017 · 81,600 miles

    Steering

    My power steer went out while driving which caused me to run off road without injury but had one flat tire. Vehicle required towing. Manual steering is to hard to make vehicle drivable. Light on indicating "service power steering". Ford dealership, ford customer service, and nhtsa states my 2011 ford fusion vin is not included in the 15s18 recall. I attempted to call ford corporate headquarters in hopes to get them…

    Crash reported

    ODI 11056563

  • December 20, 2017 · 150,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving 65 mph, the power steering seized without warning. The contact stated that there was a complete loss of power steering ability. The vehicle was towed to framingham ford in framingham, massachusetts where it was diagnosed that the power steering assist module was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that…

    ODI 11058288

  • December 18, 2017

    Steering

    My power steering would go out randomly while driving. This made it very difficult to turn and drive safely. My weekly and normal driving needs required, highway, streets, and interstates. My vin is not included in the current recall for this issue ( same vehicle model and year) but i am having the same the exact same problem.

    ODI 11228688