2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering module failed while driving various speeds. There were no warning indicators illuminated before or after the failure. The contact took the vehicle to town and country ford ([redacted], madison, tn 37115) and was informed of nhtsa campaign number: 15v340000 (steering). The dealer stated that because the vehicle exceeded 150,000 miles,…
ODI 11096743
Steering
Tl* the contact owns a 2011 ford fusion. While driving 15 mph, the steering wheel seized. The contact turned off the vehicle, restarted it after 30 seconds, and the vehicle functioned normally. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
ODI 11098654
Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 35 mph, the power steering seized and the steering indicator illuminated. The vehicle was taken to teague ford lincoln (1730 w hillsboro st, el dorado, ar 71730, [redacted]). The dealer stated that even though the vin was included in the recall for nhtsa campaign number: 15v340000 (steering), the recall did not apply to salvage titled vehicles. The…
ODI 11097260
Air Bags · Steering
The power steering went out while i was driving it and had to have it towed.the passager air bag light stay on
ODI 11093572
Steering
Occasionally powere steering goes out. Usually in slow speed, leaving driveway etc. I can stop the car, switch motor off, restart and it works. This started happening about 2 years ago. This morning power steering went out and would not restart..
ODI 11092849
Steering
Power steering suddenly fails. I've had this in for recall service and manufacture didn't want to replace, only wanted to reset codes. Now won't fix even after power steering assist continues to fail and fails at least once a week. Won't fix now because vehicle has 156000 miles. Power assist fails during turns, during normal highway driving, when making slight turns-i never know when this is going to happen. Car…
ODI 11092823
Steering
Tl* the contact owns a 2011 ford fusion. While driving 35 mph, the power steering assist fault warning indicator illuminated and the power steering seized. The vehicle was towed to walterboro ford (902 bells hwy, walterboro, sc 29488, [redacted]) where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number:…
ODI 11093605
Steering
My power steering has failed it is part of a recall buy ford wont fix it because they say its not a safety recall. Its a safety recall when its recall for causing you to crash. They say my mileage exceeds the recall. They want to charge me $1600 to fix their produvtion problem when i called the 1800 number for ford they tell me its not their problem. I have only owned this car for 1 year. When i would start my car…
ODI 11093448
Steering
Power stearing would quit forcing car to manual steering. Also traction control would shut off when this happened.
ODI 11098000
Steering
Tl* the contact owns a 2011 ford fusion. While the vehicle was stationary and while driving various speeds, the power steering seized. Fairway ford lincoln in freeport, illinois was made aware of the failure and stated that the vehicle was not included in a recall. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 67,067. *tt *js
ODI 11092354
Steering
05/03/2018 entered my 2011 ford fusion sel parked in my driveway. To run an errand. I started the car, it started fine, then the vehicle chimed and a message appeared saying, " power steering assist fault". The vehicles steering wheel would not turn. I turned off engine and restarted the car and same thing occurred again. I pulled out my phone and googled this vehicle message and found that there were many failures…
ODI 11091661
Steering
This is the second complaint for the same problem involving power steering srafety. The first claim (#11062467) was filed 11-17-17. The message displayed on screen was (assault on power steering assembly.) there was code u3000 48-08 run on 1.20.18, and could not identify the problem. I am now filing the second complaint on same problem re-occurred but under different message of (power steering assist fault). This…
ODI 11093381
Steering
Tl* the contact owns a 2011 ford fusion. While starting up the vehicle the power steering fault assist illuminated on the dashboard which resulted in loss of steering. This failure occured multiple times which required towing to the dealership (schaumburg ford 815 e golf rd shaumburg, illinois, 60173) [redacted]). The power steering assembly was then replaced. The manufacturer was notified. The failure mileage was…
ODI 11091515
Steering
I turn my car on and power steering shuts down. Eng light comes on stating power steering assist fault. I turn my car off try again it goes away. Started sat april 28 and has happened once a day. Monday did 3x in a row. Looked around under hood. Tuesday (today) nothing happened. Going to take to dealer but was told by previous owner did have problems like that and ford dealer told her it was due to it being cold…
ODI 11091274
Steering
Twice in the past week when starting the car the dashboard showed a "power steering fault" message and i had no power steering. Upon shutting off the car and restarting, the steering operated without incident. After doing some research i found that there was a massive recall of certain ford motor company vehicles that exhibited the same issue. I contacted ford customer service and was told that the recall affected…
ODI 11090996
Steering
Letter from congressman frelinghuysen on behalf of constituent in regards to the sudden and intermittent powering steering failure in her 2011 and 2012 ford fusion. *ld *js the consumer stated the there was a recall, but the vehicles were not included.*js
ODI 11089388
Steering
Tl* the contact owns a 2011 ford fusion. While driving, the steering wheel seized. The vehicle was towed to the dealer (village ford, [redacted], dearborn, mi 48124, [redacted]) where it was diagnosed that the steering gear box assembly needed replacement. The contact stated that the vehicle was repaired and also received a wheel alignment. The contact stated that the vehicle was excluded from nhtsa campaign number:…
ODI 11092537
Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 30 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact stated that the steering wheel became extremely difficult to turn. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified and believed the failure was relevant to nhtsa campaign number: 15v340000…
ODI 11089021
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel seized and became difficult to turn. The contact attempted to turn the steering wheel and the vehicle veered into another lane. The "service power steering" message displayed on the instrument panel. The contact was able to drive the vehicle home. The contact scheduled an appointment with riverside ford ([redacted], escanaba, mi…
ODI 11204534
Steering
Recall #15s18, reprogram power steering control module and power steering gear. Took the car into ford on december 27,2017. Ford claims they reprogrammed the module. My wife almost had an accident yesterday due to power steering froze on her. Same message received as in december that power steering needs to be programmed. Ford claims i might have to pay this time since they already have programmed the module. It…
ODI 11084212
Steering
When backing out of the driving, the power steering stopped working. Shut off the car and restarted it. The power steering then worked again. Then the next day when driving 25 mph on a side road, the console displayed "service advantrac light" light up. Shut the car off and restarted it - the service advantrac light no long is displayed.
ODI 11084233
Steering
Tl* the contact owns a 2011 ford fusion. While operating the vehicle, the steering wheel became very difficult to turn in either direction and the "steering assist fault" message displayed. The failure was not diagnosed or repaired. The local dealer (woody folsom ford in bailey, ga) was notified. The manufacturer was not notified. The failure mileage was 156,000. The vin was not available.
ODI 11089039
Electrical System · Fuel/Propulsion System · Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the eps warning indicator illuminated within less than a month of owning the vehicle. The power steering ability failed to function each time the warning indicator flashed. The contact stated that it was extremely difficult to turn the steering wheel in either direction. In addition, the vehicle stalled more than once without warning. The vehicle had…
ODI 11083493
Steering
Tl* the contact owns a 2011 ford fusion. While driving 15 mph, the steering wheel seized. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the local dealer. The vehicle was taken to watson quality ford (6130 i-55 north, jackson, ms 39211) over a month ago, but had not been diagnosed or repaired. The failure mileage was 132,996. The vin was not available.
ODI 11084198
Steering
The power assist steering light came on and the car lost power steering. This happened in the driveway while the car was in motion. The car was not steerable at this point. I turned the engine off and then restarted the car and the power steering was active so i took it to the dealership. The dealer diagnosed the issue and found steering rack internal damage (invoice and description attached). This is the same issue…
ODI 11097799