1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 16, 2017 · 79,340 miles

    Steering

    Pulled out of driveway, thought car died, looked at dashboard and message was 'power assist failure'. Pulled back into garage with no power steering. Waited 10 minutes, started car and no problem. Drove around block with no incident. Side note: filled car with gas yesterday and dash indicated car had 471 miles til empty which is above capacity for car.

    ODI 11023813

  • September 15, 2017 · 115,000 miles

    Steering

    Tl* the contact's wife owns a 2011 ford fusion. On several occasions, while making left and right turns, the steering wheel inadvertently became extremely difficult to maneuver. The contact's wife heard an abnormal noise coming from the steering wheel and the vehicle jerked. There were no warning indicators illuminated. The vehicle was taken to classic ford smithfield (1698 e booker dairy rd, smithfield, nc 27577…

    ODI 11047767

  • September 13, 2017 · 159,297 miles

    Steering · Unknown Or Other

    I was driving about to make a right turn when power steering assist fault displayed on the dashboard then my wheel was hard to turn... I pulled over to the gas station to get power steering fluid can't find the reservoir to add fluid called ford dealership in stone wall to ask if this have anything to do with the recalls because i came in for my recalls that specified power steering he says that not the same problem…

    ODI 11023770

  • September 13, 2017 · 161,367 miles

    Steering

    Ford has recall on 2011 ford fusion 2011 ford fusion steering:electric power assist system nhtsa campaign #15v340000 but has limitations on mileage will not cover my vehicle due to being over mileage. The steering has locked up on more than one occasion and several of those have almost caused an accident. Called ford and they will not fix that i could pay to have fixed and only then would they warranty the power…

    ODI 11023024

  • September 9, 2017 · 113,000 miles

    Steering

    While driving the dash had a power steering assist fault in amber on dash and i had no power steering. I got car stopped, cut car off and started car and the message was gone. This has happened on several occasions. The other day when i started the car the message popped back up. I tried to turn steering wheel but it was very difficult. I cut car off and re-started and fault was gone. I see that this is a problem…

    ODI 11023609

  • September 8, 2017 · 140,000 miles

    Air Bags · Steering · Unknown Or Other

    MY CAR IS AIRBAG LIGHT DOESN'T COME ON.

    Crash reported

    ODI 11072696

  • September 3, 2017 · 191,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While traveling highway speeds, the contact experienced a loss of power steering and the service power steering warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering motor was defective and needed to be replaced. The manufacturer was notified of the failure and offered no assistance due to the mileage of the…

    ODI 11021781

  • August 25, 2017

    Steering

    Tl* the contact owns a 2011 ford fusion. On three occasions, while driving, the steering wheel locked and the steering wheel became difficult to maneuver. The advancetrac warning indicator illuminated. The vehicle was towed to metro ford sales and service (located at [redacted], chicago, il 60636 [redacted]) where it was diagnosed that the steering needed to be replaced. The vehicle was repaired. The failure…

    ODI 11020194

  • August 25, 2017 · 76,000 miles

    Steering

    Power steering assist failure while driving; unable to steer without great difficulty also traction failure warning. It has happened five or six times and if i turn the car off and in again it resolves the problem short term but as of yesterday this did not resolve the issue and i will need to bring to a dealer fir a repair that could cost upwards of $2000 very disappointed that there is not a recall on this from…

    ODI 11019816

  • August 22, 2017 · 103,895 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 45 mph and attempting a right turn, the steering ability seized. The contact stated that the power steering and trac failure warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering failed and needed replacement. The vehicle was taken to the dealer (germain ford in columbus, ohio) to be…

    ODI 11019500

  • August 22, 2017 · 111,200 miles

    Steering

    Power steering quit making car unsafe, almost impossible to drive. Was able to get car home

    ODI 11018925

  • August 18, 2017 · 168,000 miles

    Steering

    When i am driving out of the blue the power steering assist comes on and the steering completely locks up. It can happen at any speed and anywhere.

    ODI 11016421

  • August 15, 2017

    Steering

    I am writing to you in hopes that you can help me. I am very disappointed . I am the owner of a 2011 ford fusion s which i bought new in 2010. My vin is [xxx]. I have been a loyal ford owner for decades. Yesterday (tuesday august 15, 2016) i was backing out of my driveway and experienced a sudden loss of my power steering. I brought my car to my local mechanic thinking it was a belt or something only to find out…

    ODI 11015722

  • August 12, 2017 · 93,000 miles

    Steering

    Electronic power assist steering failure without warning on several occasions while driving ..

    ODI 11015050

  • August 10, 2017 · 153,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. While driving approximately 45 mph, the power steering ability failed and the service power steering now and advance track indicators illuminated on the message center. The vehicle was driven to the contact's residence. The vehicle was driven to the dealer (ted britt ford in chantilly, virginia) where it was diagnosed that the power steering sensor failure was included in a…

    ODI 11024961

  • August 1, 2017 · 161,000 miles

    Steering

    Ford issued a recall on the power steering assist on my car. I took the car for servicing to ford. I was informed that the repair would not be made unless the steering went out. Also, i was told the steering system had to fail before 160,000 miles. Later the power steering fault light came on at 161,000 miles. Wow!. Unacceptable that ford will not repair this vehicle under the recall notice.

    ODI 11023717

  • August 1, 2017 · 152,000 miles

    Air Bags · Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving about 35 mph, the power assist failed without warning. The vehicle was taken to the dealer at: summerville ford located in summerville, sc where it was stated that the mileage was too high and therefore did not repair the vehicle. The manufacturer was made aware of the failure. The contact received notification of nhtsa campaign numbers:…

    ODI 11018882

  • August 1, 2017 · 150,000 miles

    Air Bags · Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that when the used car lot sold the vehicle, they made not mentioned that the vehicle was included in nhtsa campaign numbers: 15v340000 (steering) and 16v384000 (air bags). The contact noticed that while driving at any rate of speed a warning light flashed for power steering assist fault. The dealer (summerville ford, [redacted], summerville, sc 29485,…

    ODI 11018878

  • July 26, 2017 · 165,000 miles

    Steering

    The power steering stopped working 3 time within 3 month period. The car is always stationary when it happens. When i shut the car off and restarted it the power steering came back on. This time the power steering has been off for 7 days. It always has the power steering failure assist sign and the hazard car sign on. I took it to the dealer where i brought it and their machine said code u-3000-96 control module…

    ODI 11012381

  • July 23, 2017 · 170,000 miles

    Steering

    Advanced track power steering failure. I have already had the recall repair and it is now happening again.

    ODI 11234338

  • July 12, 2017 · 117,000 miles

    Steering

    Powersteering and tcs failure. Took it to the ford dealership to get repaired and told me it was the steering rack and pinion. A week later problem occurred again and now they're quoting me $1000.00 for another service claiming it will fix the issue. Issue occurred as i was driving on the highway, i-35 placing my life in danger.

    ODI 11016163

  • July 10, 2017 · 160,000 miles

    Steering

    Driving down rural road, steering wheel locked in place, applied brakes, hit guardrails. Minor damage, but potential for very serious accident

    Crash reported

    ODI 11005827

  • July 10, 2017 · 78,000 miles

    Steering

    POWER STEERING FAILURE WHILE DRIVING

    ODI 11004313

  • July 5, 2017 · 15 miles

    Steering

    The power steering stopped working, it became impossible to maneuver and control. It has happened three times. The first time it was a recall. It failed again and on 7/30/2016 the steer gear was changed. Yesterday it failed again while driving the car which is very dangerous and could be very harmful. I am concerned about driving this car with my family.

    ODI 11003397

  • July 4, 2017 · 124,000 miles

    Steering

    2011 ford fusion power steering failed while driving through parking lot. First received multiple failure messages at this time power steering stopped functioning completely. Upon investigation i found there is a recall on this make/model and year. Recall covers vehicles manufactured at the hermosillo plant in mexico from september 7 2010 and on. My vehicle was manufactured september 6 2010 (one day prior to the…

    ODI 11010982