2010 Ford Fusion Steering Problems
- 1,266
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 1266 stored complaint records:
- 27 indicate a crash
- 11 indicate injury
- 1 indicate fire
What owners report
- power steering · 182 records
- steering assist · 52 records
- assist fault · 40 records
- steering wheel · 30 records
- service power · 20 records
- steering went · 12 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 417 |
| 60–100k mi | 415 |
| 30–60k mi | 151 |
| 150–400k mi | 126 |
| 1–30k mi | 48 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering · Unknown Or Other
Power steering assist fault message in the message center when backing out of driveway on to the road. Power steering failed but was able to pull back into driveway. Turned car off and returned later and the error was gone when restarted the car. Has happened twice since 11/25/2017. Also while driving service advancetrac message appeared. This was before the second power steering assist fault message occurred. Took…
ODI 11054505
Steering
Was driving 2010 fusion when front right tire went flat. Power steering immediately stopped working, but was barely able to get out of traffic and pull over. After getting car towed home, put computer on car. Gave steering angle sensor 1 & 2 malfunction code. Dealership states electric steering rack needs replaced but recalls did not cover 2010, but covered 2011 through 2014 for same issue. Luckily, no collision…
ODI 11052021
Steering
Drove my car to work and home friday and everything was fine. Saturday morning, i went to start the car and i couldn't move the steering wheel and i had a message that stated "service power steering now" ford is aware of the issue but refused to pay towards the expense of the car, stated the part is not recalled so there is nothing they can do. They charged me $1800 to fix the car, and stated that they would fix one…
ODI 11048565
Steering
Electric power steering failed, only manual steering available. Two error messages display on the dash screen: "service advancetrac" and service power steering now." problem occurred while in motion on highway, fortunately while no turning was necessary. Only upon exiting did the steering failure become apparent.
ODI 11090821
Steering
Tl* the contact owns a 2010 ford fusion. While driving various speeds, the power steering assist warning indicator illuminated continuously. The vehicle lost power steering ability. The contact called payne weslaco ford at [redacted] and was informed to contact the manufacturer. The manufacturer was notified of the failure and stated that there was no recall on the vehicle. The approximate failure mileage was…
ODI 11048196
Steering
Wife parked vehicle everything ok, on exiting parking lot service power steering now notification came on unable to turn car stopped called dealer for repair 11/15/2017. Had towed to stivers ford lincoln dealer in west des moines, ia. Unable to do repairs till after thanksgiving 11/27/17. Brought trailer to dealer and picked up transported fusion home and took into shottenkirk ford dealer indianola, iowa 11/21/17.…
ODI 11048099
Steering
Power steering suddenly stopped working as i was entering an intersection after a red light half a mile from my home. I was starting to turn left when it went out, leaving me unable to turn the vehicle. I was able to barely dodge another vehicle and continue straight through the intersection and pull into an empty lot. I had to have the vehicle towed to the dealership. The dealership service department said that the…
ODI 11047251
Electronic Stability Control · Steering
I have a 2010 ford fusion 111,000 miles, while driving 45 mph on a side road the power steering stopped working. Was able to pull over to the side away from traffic. Later the advance trac, and power assist lights came on the dash board. Called a mechanic that said i would be able to drive the car but without power steering. After running many test. The steering angle showed left even when u were turning to the…
ODI 11084240
Steering
Backing out of the driveway three days ago in my 2010 fusion and power steering assist failure message came across my dash. Usually turning the car off and on removes the message and returns the steering to normal. It did not do it this time. Talked to ford and they told me that my car was made 4 months to early to have a recall on the steering malfunction that was covered under the big lawsuit that was just…
ODI 11045324
Steering
Tl* the contact owns a 2010 ford fusion. After attempting to park the vehicle, the steering wheel required excessive force to steer the vehicle. In addition, the service power steering and traction warning indicators illuminated. The vehicle was not taken to a dealer or repaired. The manufacturer was notified of the failure. The contact mentioned that nhtsa campaign number: 15v340000 (steering) applied to the 2011…
ODI 11044459
Steering
Tl* the contact owns a 2010 ford fusion. While the contact was attempting to make a left turn out of a parking lot at an unknown speed, a vehicle driving 50 mph in the middle lane crashed into the contact's vehicle. The contact and the driver sustained head, back, and neck injuries that required medical attention. A police report was filed. The vehicle was towed to a local collision shop and the bumper was repaired.…
Crash reported · 2 injuries
ODI 11063707
Latches/Locks/Linkages · Steering
Tl* the contact owns a 2010 ford fusion. While driving, the contact had to make a left turn and the steering wheel inadvertently became difficult to maneuver. In addition, the front driver's and passenger's doors inadvertently locked. The contact had to roll down the driver and passenger windows to exit. Also, the steering fault warning indicator illuminated on and off. The contact called ford of mansfield at…
ODI 11043629
Electronic Stability Control · Steering
Advancetrac and power steering assist fault errors come up in the message center. Also lost power steering and i now have to manually steer vehicle.the vehicle was in the stationary position and came on when i started the car. The error message has not gone with shutting off and restarting the vehicle.
ODI 11047214
Steering
A error comes up on dash display ' power steering assist error' the bell rings and car locks up. You cannot steer the vehicle. I was lucky i was just pulling out of my street and only go 10 mph. If i was on the freeway this could have been disastrous. I looked it up and come to find out it is a design flaw. 2012 and 2011 have been recalled but not the 2010s?? I just paid off my car and now it's too dangerous to…
ODI 11162342
Steering
I was driving down the road and the steering lock up and i hit a curb. I was lucky that i was not in any traffic. I have seen many complaints on the electric steering on these cars and not sure why ford want fix the issue before someone get hurt.
Crash reported
ODI 11041475
Steering
Tl* the contact owns a 2010 ford fusion. While driving 20 mph, the power steering malfunctioned. The contact stated that the steering wheel seized and the steering wheel could barely turn left or right. Green ford in greensboro, north carolina was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the…
ODI 11051332
Steering
Add me to the list of having to replace the electronic steering assembly. After having the power steering lock up had the car towed to ford dealer. $1,725.00 later they replaced the unit with a re-manufactured unit. Recall stared at 2011. This is a 2010 with 65,000 miles. I filed a case with ford. After 3 months i found out they closed the case without contacting me. Will follow up, but seems like ford could care…
ODI 11076728
Steering
Power assist error message came on. Power steering does not work
ODI 11039726
Steering
Power steering went out while i was driving and i hit a pole on the highway. Broke my mirror. No other damage. Took my car to ford and they are telling me that i have 2 wrong size tires on my car and that is the reason why my power steering went out. I have receipts from firestone stating that they put the correct tires on my car. Ford is telling me that they put on the wrong size. My rack and pinion is faulty. Not…
ODI 11048683
Steering
Tl* the contact owns a 2010 ford fusion. While driving at approximately 25 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. During the incident, the "advance trac" and "power steering assist faulty" warning messages displayed. The vehicle was taken to an independent mechanic who replaced the serpentine belt, but the failure continued. The local dealer (jack schmitt…
ODI 11040196
Steering
I'm writing to inquire about nhtsa action number: ea17004. This investigation has been going on since november 2017. And before this investigation there was a "preliminary" investigation dating back to september 2016. Prior to this there was an original investigation back in 2014 for the exact complaint described which initiated a recall for 2011 and 2012 models but conveniently excluded the 2010 model. Is fords…
ODI 11172612
Service Brakes · Steering
Power steering assist fault while driving and upon start completely locking up the steering wheel and the brakes keep locking while driving for no reason causing the car to drag, shake uncontrollably. Brakes have been serviced regularly and calipers changes with same results
ODI 11140622
Steering
I was driving around 30-40 mph on city streets when the power steering went out and the "service power steering now" light came on. Steering the car became very difficult at that time and i had to pull into the nearest parking lot. I had to call a tow truck and have the car towed to my house because i could not turn the car steering wheel to drive it.
ODI 11122343
Steering
Power steering assist will quit at any time. It has happened several times while on roadways with 60+ mph. It has happened at least 4 times over the last few months. Ford is recalling the 2011 -2013 models and others with the same problems but will not insure our safety in a car that has only 113,000 miles. The problem presents itself under various conditions i.e. Startup in the garage, low speed town driving, and…
ODI 11034365
Steering
Power steering assist fault and traction fault at 125,000 miles. Power steering failed and car could barely be steered. Dangerous condition. Entire assist part needed replacement for $1600. Unacceptable. Turning on the street, almost caused accident.
ODI 11034191