2013 Ford Fusion Steering Problems
- 207
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 207 stored complaint records:
- 6 indicate a crash
- 3 indicate injury
- 5 indicate fire
What owners report
- power steering · 91 records
- steering wheel · 50 records
- steering assist · 28 records
- assist fault · 20 records
- failure mileage · 16 records
- steering rack · 12 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 65 |
| 30–60k mi | 59 |
| 1–30k mi | 47 |
| 100–150k mi | 21 |
| 150–400k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Steering rack is locking up and popping and caused my turn signals to not work properly unless you hold them down,hill assist and advance trac warning lights came on.happens stationary moving turning city.
ODI 10897017
Steering
My three year old 2013 ford fusion is experiencing intermittent issues with the steering control. During normal driving in town and on the highways, the steering wheel feels as if something is binding when you try to make slight adjustments to the steering wheel. When the binding is felt, it takes more effort to steer the vehicle than normal and the binding will only last for a couple of seconds before returning to…
ODI 10898421
Electrical System · Steering
Tl* the contact owns a 2013 ford fusion. While attempting to turn the vehicle, the power steering assist became difficult to operate. The steering wheel suddenly began to vibrate and the power steering assist warning light illuminated. The instrument panel also indicated many other warning lights and functions were being activated that were not in use. The vehicle was taken to a certified mechanic and dealer. Both…
ODI 10891613
Steering
Tl* the contact owns a 2013 ford fusion. While driving 65 mph, the power steering fault indicator illuminated. The contact turned off and restarted the vehicle and the steering wheel became very difficult to turn. The vehicle was taken to bert wolfe ford [redacted] plaza, charleston, wv 25387 where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was repaired at turnpike ford,…
ODI 10991387
Steering
Tl* the contact owns a 2013 ford fusion. While driving 65 mph, the vehicle hit a bump in the road. The manual steering was activated and the power steering light illuminated. The vehicle was taken to a dealer where it was diagnosed that the electronic steering gear failed and needed to be replaced. The vehicle was repaired. The vin was not included in nhtsa campaign number: 13v232000 (steering). The manufacturer was…
ODI 10873721
Steering
I was driving to church on april 28, 2016 and a warning that said "power steering assist fault." i've had my vehicle for over 1yr and have never experienced this waring occrring.
ODI 10862195
Steering
Tl* the contact owns a 2013 ford fusion. While driving approximately 10 mph, there was a loss of power steering. The engine was turned off and restarted. The vehicle resumed normal operation. The failure recurred on a separate occasion; however, there was a permanent loss of power steering and the warning indicator illuminated continuously. The vehicle was not repaired. The manufacturer was notified of the failure.…
ODI 10855128
Steering
Power steering assist fault comes in making it hard to turn vehicle. Ford says no recall for my vehicle.
ODI 10855386
Steering
I have lost power steering on several occasions and received a "power steering assist fault" messages. At first, i was able to reset my power steering by turning the car off and back on. Now , i have completely lost my power steering. Now the power will go off and stay off while driving. Ford motor has recalled the 2011 ford fusions with the 3.5 l engine but insist the 2.5 l do not have the same problem. I think…
ODI 10853714
Steering
Tl* the contact owns a 2013 ford fusion. While the vehicle was undergoing routine maintenance, the power steering assist warning light illuminated. The vehicle was not diagnosed nor repaired. The vehicle was not included in nhtsa campaign number: 15v250000 (steering). The contact was concerned that a failure would cause the vehicle to become impossible to steer. The manufacturer was notified of the failure. The…
ODI 10845703
Steering
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at 70 mph, the power steering warning light illuminated and the steering wheel became inoperable. The failure occurred once. The vehicle was taken to dealer where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.
ODI 10839891
Steering
Tl* the contact owns a 2013 ford fusion. While driving 25 mph, the steering wheel became inoperable without warning. The failure occurred once. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.
ODI 10825895
Steering
Tl* the contact owns a 2013 ford fusion. While driving approximately 75 mph, the steering wheel seized and the service power steering and an unknown warning indicator illuminated. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure…
ODI 10850729
Steering
While reversing the 2013 fusion out of the driveway, there was a warning display on the screen "steering wheel fault, service required". I have never seen that warning before in the three years of owning the car. I proceeded to back out of the driveway but when i started to turn the steering wheel to exit, i could not do it as the steering was very stiff. I tried to pull it but it wouldn't move. The car was still on…
ODI 10819248
Steering
I parked my 2013 ford fusion with 52,000 miles on it for 3 days in my driveway and when i started it a message saying power steering assist fault came on and there isn't any power steering. I contacted ford and they said they will look at it but i had to pay for the tech's time, i then looked on the web and it said there was a recall on this for over 445k ford cars, but my vin was not part of it because of where the…
ODI 10817111
Steering
I was driving with my kids and out of nowhere, i received a "power steering assist fault" message display across the deck and i couldn't steer. It took immense effort to turn; and fortunately for us, it occurred really close to our house but on a major city street on the way home. I read online that there are tons of incidents with their ford vehicle. I read an article online that ford recalled over 450k vehicles…
ODI 10816671
Steering
While driving the car in a commercial are the wheel stopped steering. I could not move the wheel left or right and got stuck in an intersection. A police officer came and sat with me while we waited for a tow truck. The car was towed to the ford dealership and was looked at when they opened after the weekend. They put in a request to ford to allow the piece to be replaced under current recalls related to the…
ODI 10816926
Steering
Tl* the contact owns a 2013 ford fusion. While driving 45 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the "power steering assist fault, service advance trac and no hill assist" message was displayed. The vehicle was taken to multiple dealers where it was diagnosed that the steering rack assembly needed to be…
ODI 10821475
Steering
While traveling long distance on a highway with 29,000 miles on the car i got a notice to service the power steering system now. Upon turning off the vehicle and back on the power steering no longer works. The vehicle is exceptionally hard to turn and near impossible to drive in and around normal stores without the assist. My wife cannot steer the vehicle at all.
ODI 10811705
Air Bags · Power Train · Steering
Tl* the contact owns a 2013 ford fusion. The contact stated that the key failed to start the vehicle. After numerous attempts or disconnecting the battery, the vehicle was able to start. The vehicle was also included in nhtsa campaign number: 14v597000 (air bags), but the dealer stated the part was not available. The contact also stated that the eps and the power train warning lights illuminated. The manufacturer…
ODI 10786315
Steering
Tl* the contact owns a 2013 ford fusion. While driving approximately 55 mph, the steering wheel seized while attempting to turn. The vehicle was towed to the contact's residence and then towed to the dealer. The dealer diagnosed that the steering gear box needed to be replaced. The vehicle was repaired. The vin was not included in nhtsa campaign number: 15v250000 (steering). The manufacturer was notified of the…
ODI 10892367
Steering
Power steering failure on highway while traveling at 70mph. Ford dealer diagnosed failure of steering rack and replaced. New rack will not communicate with vehicle main computer. As of 9/27/15 ford will not provide plan to resolve, timeline to resolve, or any further information. Vehicle remains at dealer facility and is not being released because dealer reports "we don't know what it will do."
ODI 10777901
Steering · Unknown Or Other
When i tried to pull out my car from the parking lot, the power steering was lost - i started the engine, released the break, was able to move forward or backward, but when i tried to turn around, the steer was stuck, i can only make little turn but then it's too heavy to continue the turn. This happened three times within one month, but there was no error message on dashboard. When it happened, stopping the engine…
ODI 10775886
Electronic Stability Control · Steering
I took my car to the dealership because originally my door latch stopped working. When i went to pick up my car, they told me the electronic steering, or the epas, went out on the car. They said it's not the first time they've seen this happen and weren't surprised at all. I've contacted ford and the original dealership where i purchased the car and both told me there was nothing that could be done but keep the…
ODI 10745656
Air Bags · Seat Belts · Steering
Tl* the contact owns a 2013 ford fusion. The contact stated that the vehicle was taken to a dealer for repairs under nhtsa campaign id number: 15v250000 (steering); however, the mechanic noticed that the steering gear motor attachment bolts were missing. The contact was informed that the parts were unavailable to perform the repairs and stated that the manufacturer exceeded a reasonable amount of time for the recall…
ODI 10732646