1. Ford Fusion
  2. Problems
  3. 2011
  4. Body

2011 Ford Fusion Body Problems

41
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 41 stored complaint records:

  • 5 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

Mileage in stored records

BandRecords
30–60k mi14
60–100k mi13
100–150k mi4
1–30k mi4
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 29, 2020 · 20 miles

    Body

    The driver's side lock sticks while using the key fob to open. Have to enter through the passenger door and manually unlock the door using the handle and the lock at the same time. Lock mechanism will not at all automatically whether inside or using key fob. I've discovered that this is a common issue with 2011 era ford fusions. Was not aware when i bought the vehicle in january 2020.

    ODI 11306482

  • July 28, 2019 · 52,000 miles

    Body

    The driver's door latch broke on the inside of the door and will not open the door when the inside handle is pulled. Huge safety risk in case of an accident. I looked online and there are multiple other complaints about this item.

    ODI 11240476

  • May 1, 2019 · 57,000 miles

    Air Bags · Body · Door · Latch

    Tl* takata recall. The contact owns a 2011 ford fusion. The contact received a recall notification for nhtsa campaign number: 19v001000 (air bags). Town & country ford (6015 preston hwy, louisville, ky 40219, [redacted]) scheduled an appointment; however, the part was not available for the repair. The recall was issued on january 28, 2019. In addition, the dealer was informed that the drivers side door failed to…

    ODI 11217746

  • April 22, 2019 · 96,000 miles

    Body · Door

    Tl* the contact owns a 2011 ford fusion. The contact stated that the interior door handle failed to open the driver's side door. An independent mechanic repaired the door handle. The manufacturer and dealer were not contacted. The failure mileage was 96,000. *bf consumer stated door latch assembly broke. Unable to exit vehicle from the inside. If i had been in an accident i would not have been able to exit my…

    ODI 11208028

  • April 19, 2019 · 53,000 miles

    Body

    The driver's side door handle is broken. I had the same problem in 2016 and had it replaced at kenny ross ford, adamsburg, pa. I have an appointment tuesday may 7th for the same repair at the same dealer. To open the door, i can either reach through the open window and pull the handle or i can pull the inside handle along with the door lock, which opens the door. I feel that if something happens, it's very much a…

    ODI 11205738

  • January 27, 2019 · 70,000 miles

    Body

    Vehicle was parked, after driving. The interior, driver's side door latch mechanism failed to open the driver's side door. This was the case if the vehicle was on or off, and the case if the locks were engaged or disengaged. In the event of an accident, the driver would be unable to open the door from the inside. He or she would need to open the window and/or crawl to another door. The exterior handle does still…

    ODI 11172406

  • January 16, 2019 · 169,540 miles

    Body · Steering

    On a monday morning a light on my dashboard came on and it said steering power service now, this cause the steering wheel to become stiff and hard to control. While i look all over under the hood to find the steering power fuel reservoir i couldn't find one. On wednesday afternoon as i was driving a sharp corner it was difficult for me to turn the steering wheel and i lost control of the car ending up hitting the…

    Crash reported

    ODI 11171917

  • December 15, 2018 · 62,700 miles

    Body

    The vehicle was in a parking lot and i was getting ready to go into a store. It was pouring down rain. I am disabled but am able to drive a vehicle. I was ready getting ready to get out of the vehicle. As i tried to open the door handle i felt the door go loose and the door would not open. This is a huge safety issue. I have knees that were fractured and i must wear knee braces on them. I had to crawl to the other…

    1 injury

    ODI 11184343

  • November 3, 2018 · 43,335 miles

    Body · Unknown Or Other

    When closing the drivers side door it won't latch closed. The door bumps back without closing. It takes at least two attempts to close the door. This started when leaving the vehicle and trying to close the door. It takes several attempts to properly close the door from the inside. I have not driven the vehicle since this started.

    ODI 11145196

  • August 28, 2018 · 34,244 miles

    Body

    I could not open the driver side door after parking on street. From the inside. Had to climb over console to passenger door. I am 83yr. Female on walker. 93degree day. Must take to dealer to have fixed. Concerned about safety.

    ODI 11123107

  • February 2, 2018 · 71,250 miles

    Body

    Malfunctioning door latches 2011 ford fusion -- my door handle won't work and i have discovered that the same part is recalled on other models but not on the 2011. This is a safety issue as i have to crawl out my passenger side door.it's sad that ford has recalled other year models of the fusion; however, the 2011 is not in the recall. This needs to be recalled because this is a major safety issue!!!! I sure hope i…

    ODI 11101340

  • November 7, 2017 · 104,136 miles

    Body

    Drivers door handle failed to open door at destination. 1st failure it partially opened latch, then after did not unlatch at all. No abnormal feel prior to not working. Dropped window and opened using exterior handle. Looking into the symptom on the web i was surprised to find recall(s) for similar/identical issue on other earlier and later year fusions! Part number for interior handle for all years appears to be…

    ODI 11045498

  • August 27, 2017 · 62,000 miles

    Body

    Driver's door inside latch sudden failure - unable to open door from inside. Car was parked. The doors will continue to lock and unlock and the door can be opened with the outside handle.

    ODI 11019944

  • March 20, 2017 · 61,500 miles

    Body · Suspension

    The vehicle has started making very loud creaking noises when going over a bump or when turning the steering wheel, typically heard more when at lower speeds. The dealer indicated it's the lower control arm is safe for now; however, was recalled on the 2013-2014 fusions. In addition, my door handle/latch also stopped working today while stationary. The door is not latching properly. This recall also affected the…

    ODI 10967189

  • February 6, 2017 · 49,500 miles

    Body

    Failure right front inside door handle. Drivers door handle on inside has stopped working. I must roll down window and use outside door handle to open door. This occurred 02/06/17 when i stopped car, turned off the ignition and tried to exit the car. Door handle has not worked since then. When car was less than 1 year old the right front passenger door handles inside & outside failed intermittently. Dealer "could…

    ODI 10950025

  • January 14, 2017 · 69,000 miles

    Body · Steering

    Vehicle shut down several times while traveling at low speed on a city street. Also, the door on the driver's side will not open from the inside of the vehicle.

    ODI 10969409

  • December 30, 2016 · 48,300 miles

    Body

    Front flew open while driving (on a [redacted], about 30 mph, turning slightly to the left), passenger would have been thrown out if not seatbelt retained her. Repeated slamming door shut to get home closed the door, but now the door wont open from the inside nor outside. This is a real personal hazard if attempting to exit in an emergency. Contacted the local dealer, he tells me ford fusion was recalled because of…

    ODI 10945309

  • November 1, 2016 · 80,000 miles

    Body

    Front passenger door will not open from either inside or outside. No external damage, it just one day wouldn't budge from either side.

    ODI 10935015

  • October 15, 2016 · 70,000 miles

    Body

    While attempting to open driver door to exit the vehicle, door latch mechanism inside of door broke causing latch to become inoperable thus causing me to roll down the window and exit the vehicle from the exterior door handle. The vehicle was stationary, in park, in my home driveway. Unless i roll the window down and open the door using the rear latch, i cannot exit the vehicle. In a crash situation, or a situation…

    ODI 10938642

  • August 23, 2016 · 78,000 miles

    Body · Unknown Or Other

    I parked my vehicle and went to open my doors and the driver and passenger sides doers would not open from the inside. I had to proceed to unlock the door manually and roll the window down, place my arm out the window to open the door from the outside. The passenger had to do the same for their door as well. We are both senior citizens with disabilities. Are there any recalls on this issue? I'm concerned for the…

    ODI 10902049

  • August 16, 2016 · 33,435 miles

    Body

    I am having the same problem with my 2011 fusion as the recall for the 13's and 14's door latch recall. This just started today 8/16/2016, if you try to close the passenger door normal it bounces back at you and will not latch. If you close it very gently it latches but doesn't seem to be very solid. This happened as my wife was picking up our child from school. When she went to close the door it just bounced right…

    ODI 10896423

  • July 16, 2016 · 57,828 miles

    Body

    On 16 july 2016. The 2011 ford fusion was in park and the ignition was off. When the driver of the vehicle attempted to open the driver's side door to exit the vehicle, the mechanism for the interior door handle broke, making it impossible to exit the vehicle directly from the inside on the driver's side. The outside door handle was still functional, such that the window could be rolled down with auxiliary power or…

    ODI 10895772

  • July 10, 2016 · 94,625 miles

    Body

    I parked the vehicle at the grocery store, yesterday (7-10-2016) and could not open my door to get out. The door handle on the driver's door stopped operating. It does not allow me to exit the vehicle without rolling down the window and opening the door from the outside. This is a safety issue in case of fire or the need to quickly exit the vehicle. I had a door handle issue with my previous car, 2009 ford focus,…

    ODI 10883899

  • May 18, 2016

    Body

    Driver door will not open from the inside this is highly unsafe and should be taken seriously ford has been made aware of this from many people and has recalled other years of this model for the same thing. I shouldn't have to reach outside my window to open the driver door

    ODI 10865799

  • May 17, 2016 · 52,000 miles

    Body

    Drivers side door inside handle broke and door would not open. The vehicle was parked at the time in my driveway. This is a safety issue because being able to egress from an auto when in an emergency situation is imperative.

    ODI 10865503