1. Ford Fusion
  2. Problems
  3. 2011
  4. Steering

2011 Ford Fusion Steering Problems

921
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 921 stored complaint records:

  • 36 indicate a crash
  • 13 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

Mileage in stored records

BandRecords
60–100k mi321
30–60k mi183
100–150k mi172
150–400k mi79
1–30k mi78

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 5, 2012 · 10,000 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 10 mph, the power steering warning light illuminated and the steering wheel seized. The vehicle was restarted and resumed to normal. The failure occurred on five different occasions. The vehicle was taken to a dealer where it was diagnosed that the power steering and that the electronic power steering assist/steering rack needed to be…

    ODI 10614511

  • May 1, 2012 · 20,000 miles

    Steering

    About one year ago, the power steering failed while driving. After turning off the vehicle and restarting it, it was fine. It happened only a few times within the last year. Just this week alone now, at 35,000 miles, it has happened numerous times. I've stopped driving it due to this. I live in a busy city, and should it fail again at the wrong turn there could be a serious accident. I've seen numerous complaints…

    ODI 10511479

  • April 29, 2012 · 28,649 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact was in a parking lot driving at very low speeds when the power steering assist failed. The contact shut off and restarted the vehicle, and the power steering has reset independently. The contact took the vehicle to the dealer and was told there was nothing wrong with the vehicle. The vehicle was not repaired. The failure and the current mileage was 28,649.

    ODI 10456904

  • March 29, 2012 · 12,512 miles

    Electrical System · Steering

    Steering just quit all kinds of lights came on the dash they replaced it twice. And it still isn't right. *tr

    ODI 10474599

  • February 27, 2012 · 17,899 miles

    Fuel/Propulsion System · Service Brakes · Steering

    I brought my fusion in for service on 2/28/12 (17899 miles) for the first time w/ heavy vibration in steering wheel when applying brakes. I was told they my rotors needed to be machined, & that was covered under warranty. It was not even a month later when i could feel slight vibration in my steering wheel again, & would progress until i finally had to bring in again to be serviced with several other problems w/ my…

    ODI 10524707

  • January 19, 2012 · 10,383 miles

    Electrical System · Steering

    The power steering has gone out now a few times. Each time the car has to be placed in park, shut off and turned back on for it to be reset. It just happened again at 91, 777 miles. Enough is enough and this should be addressed before someone gets killed. My wife was driving this time on a fairly busy road with our daughter. *tr

    ODI 10648602

  • January 3, 2012 · 12,238 miles

    Steering

    On 1/3/2012 i was driving at 40 mph, and my service advance track light came on. I took my car to the dealer and they told me they couldn't duplicate the problem, they also told me the only code they could retrieve from the computer analysis was related to the car being started with an unprogrammed key. I questioned their explanation, but took the car and continued driving it. Today 8/30/2012, i was driving on the…

    ODI 10473125

  • October 26, 2011 · 15,000 miles

    Steering

    I have 2011 ford fusion , it has happen several times since i got the car , but everytime i turn it off it would reset itself , but yesterday i was going to my nieces house and i was in a turn and power steering went out and it was hard to turn the steering wheel. I have been reading how there been a lot people been having the same problem i have been having. I don't know why there has not been a recall to get this…

    ODI 10459756

  • October 25, 2011 · 52,353 miles

    Exterior Lighting · Steering

    As i was making a left turn after stopping at a stop sign, the steering wheel locked as i was midway through the turn. I could not move the steering wheel at all. I was able to stop the car thus avoiding a crash. At the suggestion of the motorist behind me who stopped to ask what the problem was, i then turned off the engine and restarted the car. The steering then worked. A day later, as i was driving at night, the…

    ODI 10653537

  • September 15, 2011 · 19,800 miles

    Engine And Engine Cooling · Steering · Vehicle Speed Control

    On a few separate occasions, while either sitting in traffic at a light or driving my 2011 ford fusion has stalled in the middle of traffic. It hasn't happened for a few months and there is no rhyme or reason to when it will happen. When the stalling occurs the car literally shuts down in the middle of traffic and i have to restart the car to proceed. *tr

    ODI 10499962

  • September 13, 2011 · 5,119 miles

    Electronic Stability Control · Steering · Unknown Or Other

    On august 1st, 2015, i was on my way home at about 10 pm at night. I was going up a hill that curved to the left and suddenly lost control of my steering wheel. Instead of turning left the car proceeded to go straight where i then began to panic. I then slammed my brake to the floor and it somehow unexpectedly sped up. I crashed into a power line and smashed the front end into a tree that had totaled my vehicle. I…

    1 injury

    ODI 10749925

  • August 17, 2011 · 7,000 miles

    Steering

    While driving the vehicle the steering will turn off. Driver will get a beeping message followed by this error message on display power steering assist fault. Service advancetrac the car will operate normally just without any power steering at all. If you turn the vehicle off and back on, the error will disappear with no errors be logged in the computer memory. The car will operate as normal (until the next…

    ODI 10449562

  • August 6, 2011 · 13,412 miles

    Steering

    Driving car on 100 degrees in texas the power steering light came on. Parked the car at home and could not steer the car. Towed car to the dealer. They clear code returned the car and again 5 days later same problem towed to dealer. They kept the car for 3 days returned the car and now its handle like a truck. Different steering. Now going for third time tomorrow to see what happen. Very disappointed with the…

    ODI 10420780

  • July 30, 2011 · 3,300 miles

    Steering

    2011 ford fusion 3300 miles. Power steering and stabilitrac failed. Taken to ford garage where three components were replaced. Steering now requires excessive wheel pressure to respond and then tends to over steer. *tt

    ODI 10417157

  • July 28, 2011 · 5,900 miles

    Electric Power Assist System · Steering

    Drove my brand new 2011 ford fusion with 5,000 miles on it on vacation. The trip was approx 400 miles. During the trip i drove the car, and one afternoon the service power steering light came on, and the advance track warning came on as well. By the time i made it back to the place i was staying the vehicle had no steering and had to be towed to the nearest ford dealer. It was returned to me the next day and the…

    ODI 10416504

  • July 20, 2011 · 37,000 miles

    Steering

    Within months of having my brand new fusion, i experienced power steering failure where the wheel locked up and the car had to be turned off to reset the steering. This occurred in parking lots, at speeds of 30mph and even on the interstate going 65mph. I recently had a scary incident of losing steering control on the interstate, so i took it in to the ford dealership and was told it was $1700 to fix, even though it…

    ODI 10594985

  • July 9, 2011 · 1,100 miles

    Steering

    2011 fusion, just over 1000 miles, drove 1 hr in 100 deg temp. Power steering warning came on. Parked returned to vehicle while later, fix power steering now was the new warning, steering wheel did not budge, had to have it towed. *tr

    ODI 10411672

  • June 12, 2011 · 200 miles

    Head Restraint · Steering · Suspension

    Tl* the contact owns a 2011 ford fusion. The contact stated while driving at any speed, the vehicle steered to the left abnormally. In addition, the contact stated that the front driver and passenger seat head rests were made too close to the head, forcing the contact to sit in an uncomfortable position. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure…

    ODI 10434081

  • April 9, 2011 · 1,200 miles

    Steering

    Tl* the contact owns a 2011 ford fusion. The contact was exiting a parking space when the steering failed and became abnormally tight. The power steering came warning light did not illuminate until after the failure. The contact took the vehicle to the dealer where he was awaiting diagnosis of the failure and possible repairs. The vin was unavailable. The failure and current mileage was 1,200.

    ODI 10395866

  • April 7, 2011 · 18,000 miles

    Electrical System · Steering

    I have experienced multiple instances of losing power steering both while stationary and driving. The car generates a "power steering assist fault" and "service power steering now" error message. Often after turning off the car and restarting (sometimes taking several times), the fault will clear and the car operates again normally; however, this has recurred at least 3-4 times in the four years i have owned the…

    ODI 10694985

  • September 15, 2010 · 23,000 miles

    Steering

    Steering power assist & traction failed while i was in traffic. Power steering assist failed twice before as i backed out of garage. *tr

    ODI 10641976