2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Drove the car for about an hour, for about 20 miles. Parked the car. Turned on car after it was parked in a parking lot for about 1.5 hours. As we attempted to pull out of our spot, it was apparent that the power steering was not working. Seconds later, the warning message appeared that there was a power steering failure, check the advancetrac system. We attempted to turn the car on and off to no avail. We added 3…
ODI 10510445
Power Train · Steering
3 times the vehicle has just shut itself off when driving in traffic. I put it in gear and it then starts again. Some issues with acceleration while driving also. After having the vehicle for a few months the power steering would shut off while driving. Ford has since replaced the steering column. The problem with the car shutting itself off still exists. *tr
ODI 10565155
Steering · Vehicle Speed Control
The car was parked, and when i put it on reverse to back out, there was a beeping sound that said "power steering fault" and the wheel was super hard i could not continue to drive, so i put the car on park and turned it off. Left the car, and when my husband went to get the car, it turned on fine & drive fine. Two days later the same thing. Wondering if this is a recall or this can be replaced by ford????? First a…
ODI 10564481
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering failed and the steering wheel became extremely difficult to turn. The power steering warning lamp illuminated. The vehicle was taken to an authorized dealer who diagnosed that the electronic power steering pump needed to be replaced. The vehicle was to be repaired. The manufacturer was notified of the failure. The approximate failure…
ODI 10606341
Steering
I drove for approx 5 mins from my home to a local store. When i restarted the car from the store the steering wheel was almost impossible to turn. The message "powersteering assist failure" appeared. The outside temp was approx 20f. My intention was to drive slowly back to my home and call towing but i decided to restart the car first. After restarting the steering was working normally. After reading other postings…
ODI 10490091
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 10 mph, the steering wheel became difficult to turn. The vehicle was taken to the dealer. The technician diagnosed that the power steering was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unavailable. The approximate failure mileage was 100,000.
ODI 10653476
Electrical System · Steering
Power steering has gone out several times since i first bought this car. Each time i have taken it into the dealer in the past they have told me they weren't willing to look at it without a fault code on the dash. Today (04/17/2015) i finally managed to get them to look at the code and they are unwilling to fix the problem under warranty despite it having been an ongoing issue. Looking it seems to be a problem not…
ODI 10706337
Steering
Beginning on monday, september 10, 2012 right up until this morning, thursday, september 13th, the power steering on my 2011 ford fusion has locked up six times. The first occurrence happened on monday 9/10/2012 as i was about to turn a corner at a very busy intersection. I was going approximately 30 mph. As i was about to turn, bells and whistles went off, my power steering failed and a message on my dash board…
ODI 10475287
Steering
Power steering went out when driving. Had it fixed to the amount of 1300.00 replaced the rack and pinion steering. Six months later while driving again the power steering failed again. Replaced the rack and pinion again. Not even two weeks later, and not having driven it no more than fifty miles, the power steering failed again. This is a serious problem. *tr
ODI 10683873
Steering
I was driving home on the highway all of a sudden power steering froze. Warning light "service advancetrac" and "power steering failure came on. Next day 8/8/12, took it to the dealership where it still sits. Was told that the part that is bad (the rack and pinion) is on back order. Was just told today 8/17/12 that it will be october before the part will be shipped. Called ford (company) and was told that my case…
ODI 10471310
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 5 mph, the steering wheel became difficult to maneuver. The vehicle was taken to the dealer who diagnosed that the steering box needed to be replaced. The part was on backorder and was not available for repair. The vehicle was not repaired. The approximate failure mileage was 17,000. ..updated 09/12/12 *bf updated 09/12/2012…
ODI 10470741
Steering
The driver of this vehicle stated that while traveling on the interstate at 70 mph the steering wheel locked up and he was unable to steer the vehicle. He forced the steering wheel to the right and it released and swerved severely then seemed to operate correctly for the remainder of his trip. I took the vehicle to the dealership and they replaced the control unit. The vehicle has since had the same problem multiple…
ODI 10505498
Electronic Stability Control · Steering
As early as january this year i turned a corner and the power steering failed. I parked the car as i had arrived at my destination and when i restarted it the steering was working fine. This has happened at least three times since then while i was on the highway. I would turn off the ignition for a few seconds and turn it back on without stopping and the power steering would return. Monday i parked the car at my…
ODI 10469733
Steering
While driving the vehicle i received a service advance track and a power steering malfunction notification and then the steering froze. I was able to pull to the side of the road. I turned the car off and then back on which seemed to reset something. The vehicle is presently at the dealer and i was informed there was a back order for 2000 of the defective parts. *tr
ODI 10470803
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 35 mph, the steering wheel seized, causing her to crash into a curb. The vehicle was restarted and the steering wheel operated under normal conditions. The failure recurred several times however. The vehicle was taken to the dealer three times and each time, the failure could not be replicated. The manufacturer was notified but offered no…
Crash reported
ODI 10478493
Steering
When taking a right hand turn off main road steering froze, warning beep sounded and power steering message showed on dashboard. This is the first incident with this car, but my wife had this same problem with her 2011 fusion about two weeks prior. It took two trips to the dealer to "fix" the problem. *tr
ODI 10464613
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 35 mph, the vehicle powers steering failed. The contact was able to manage the vehicle by exiting the roadway. The power steering warning light illuminated prior to the failure. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 11, 000 and the current mileage was 11,400.
ODI 10467040
Engine · Steering · Vehicle Speed Control
On 6/7/12 was driving car and check engine light and wrench light came on while driving on the road, 30 seconds later, engine shut off completely, could not accelerate and had to get the vehicle towed to the dealership. I was told that the purge valve and fuel filler pipe had to be replaced. On 6/11/12, picked up my vehicle from the dealership and was charged over $500 dollars for the service. 20 minutes later while…
ODI 10461267
Steering
Turning left off main road when power steering went and message showed "advance track problem and power steering problem ". Turned car off , restarted and car seemed ok. No problem for about a week, then messages showed again. Took car to dealership \. They kept it over a weekend and then said it was all fixed., having replaced some small parts. Service manager stated that it was "probably one in a million cars that…
ODI 10463902
Electronic Stability Control · Power Train · Steering
2011 ford fusion -while driving on the interstate at 70 mph, vehicle suddenly lost acceleration, tachometer started going up and down, traction light came on,fuel gage going up and down, a lock light was illuminated, bells were going off and car began to de-accelerate. When i pulled the car to the shoulder turned the car off and back on the problem continued. I immediately drove to the ford dealer which was close by…
ODI 10499930
Electrical System · Electronic Stability Control · Steering
2011 ford fusion -while driving on the interstate at 70 mph, vehicle suddenly lost acceleration, tachometer started going up and down, traction light came on,fuel gage going up and down, a lock light was illuminated, bells were going off and car began to de-accelerate. When i pulled the car to the shoulder turned the car off and back on the problem continued. I immediately drove to the ford dealer which was close by…
ODI 10499927
Steering
While driving my vehicle at the red light started to make a left turn when the light change as i was turning my steering failed which caused the car to be hard to turn, i pulled over and turn the car off and it reset itself. Also while backing out of my garage the same happen had to turn off the car to reset itself. It is now at the shop and they said it has not happen while they have been driving. *js
ODI 10462367
Steering
Was driving on i5 south toward the off-ramp when a the following warning came on service advancetrac power steering assist fault. Then the power steering failed though the car was otherwise running. This almost caused an accident and the off-ramp was a hard curve. I turned off the ignition and restarted the vehicle and it was back to normal. *tr
ODI 10460058
Steering
Yesterday, as i was driving up an on ramp, my advance trac light and alarm came on and the power steering failed. Steering was very difficult as the steering wheel was basically frozen. I was able to pull off to the side of the road.i turned the car off and back on and everything seemed to go back to normal and the power steering worked. Today i took it to a dealer to get it repaired. At first they told me my car…
ODI 10459681
Steering
Started to drive and suddenly error light message of power steering assist needs serviced, and there was no power steering. Luckily i was going at a low rate of speed and was not on a major road at the time. Drove car with no power steering for approx 1.5 miles, pulled over turned car off and then back on and error was gone and the power steering seemed fine again. Took car to the dealership today and they cannot…
ODI 10459162