2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
I was driving home on the highway, about 60 mph, my service power steering now light illuminated. Immediately after, my steering wheel locked up, and i lost all steering capability. My car began coasting and scrapped the guard rail on the highway. I was able to coast off of the freeway into a empty parking lot. *tr
Crash reported
ODI 10936632
Steering
Tl* the contact owns a 2011 ford fusion. While driving 30 mph, the power steering assist warning indicator illuminated and the power steering failed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 15v340000 (steering). The failure recurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was…
ODI 10935405
Steering
Tl* the contact owns a 2011 ford fusion. While driving at a low speed, the steering wheel seized and the power steering warning indicator illuminated. After the vehicle was restarted, the steering wheel operated normally. The vehicle was taken to jacky w. Jones ford, inc. (2742 us-129, cleveland, ga 30528, [redacted]) where it was diagnosed that the internal steering gear needed to be replaced. The vehicle was…
ODI 11096584
Electrical System · Fuel/Propulsion System · Steering
6 months old car had transmition and electrical problems, driver door lock not opening, ac went out! Air bags sensor out, and now experiencing 2nd transmition issue. Dealership is not taking full responsibility for it, as transmition was replaced at another garage! Have been dealing with this car since 2012. Hard jerking.
ODI 10934893
Fuel/Propulsion System · Steering
Tl* the contact owns a 2011 ford fusion. While driving approximately 55 mph, the inlet fuel warning indicator inadvertently illuminated. In addition, while making turns, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was taken to the dealer and previously repaired per nhtsa campaign number: 15v793000 (fuel…
ODI 10959860
Steering
This ford fusion 2011 almost got me killed. While driving on a busy road, the power steering abruptly failed and i lost control of the car. The steering wheel locked up and the only thing i could do was break, fortunately other cars managed to avoid me. The car display said "power steering assist fault". The car had to be towed to a bell ford dealership in colonia nj. They told me that there is a recall for…
ODI 10929588
Steering
On two separate occasions while driving the car said power steering failure and i could not drive by steering the car with the steering wheel because it was hard to turn
ODI 10926777
Steering
Power steering assist fault. When i started the vehicle, i cannot turn the wheels, and the dashboard shows "power steering assistance fault".
ODI 10945243
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the dealer that sold the vehicle was informed several times that the steering wheel was tight and difficult to turn. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failure. The independent mechanic recommended that the vehicle be diagnosed by an authorized dealer. The vehicle was taken to (shawnee mission…
ODI 11001465
Steering
This is the second notice of my error message on my ford fusion for the "power steering assist fault," thus enabling me to have power steering on the way home from work. I captured an image, this time for documentation. This is after going to my local mechanic and he said this was a recall issue, but my local ford dealer (waldorf ford) said it did not apply to my vehicle.
ODI 10925423
Steering
Several times!! While driving the vehicle the "advancetrac" and abs indicator lights appear on the instrument panel. Information system then shows a power steering fault, advancetrac fault, and says to get steering system service now. Steering becomes extremely difficult. Mechanic has reset the soft codes and problem goes away for awhile; however, comes back. We have repeated this process several times! Ford issued…
ODI 10925479
Electric Power Assist System · Steering
Power steering failed while car is running. Get a warning message "power steering assist failure" as a result of the steering gear failure. Dealer ran a diagnostic and confirmed the steering gear had to be replaced. The vehicle happened to be idling both times the failure occurred. Vin number not covered by prior recall on 2011 ford fusion #15v340000 for the steering:electric power assist system. *tr
ODI 10929871
Steering
While i was driving (on hwy 301s, in waldorf, md) i got an error message that said "power steering assist fault." i immediately lost my power steering and i had to make a detour to turn on streets that were not crowded (this was on a 10/21/16 during the evening rush hour). Fortunately, i was not far from my house. I called ford (in michigan) the next business day on 10/24/16 and the said my vehicle was not covered…
ODI 10920358
Steering
Power steering recall 15s18 was performed on car 08/01/16. Fourteen months after recall, while driving 40-45 mph on ih-635 in somewhat heavy traffic, i noticed a difference in the car's handling. The advance trac was illuminated in the instrument panel. Attempted to turn it off because i thought i had turned it on by mistake when i turned on the ac. I decided to move over 6 lanes of traffic and exit off the highway.…
ODI 10917991
Steering · Unknown Or Other
Purchased car 8/01/15. Found out about(pending) recall after the fact. Readout on dash read re-program steering. Took car back, re-programed n/c. 3-days later display message read, service power steering now. Next day backed out of garage but had no steering towed to dealership cost me $115./repair n/c. Two weeks later message read service power steering now. Shut car off, then started bam no steering. Called tow…
ODI 10915966
Electrical System · Steering
Tl* the contact owns a 2011 ford fusion. While the driver was making a left turn, the steering wheel seized and became extremely tight when it was turned in either direction. Classic ford of madison (6251 n ridge rd, madison, oh 44057, [redacted]) diagnosed that the two front control arms needed to be replaced. The vehicle was also taken to avenue auto clinic ([redacted], painesville, oh 44077, [redacted]) where it…
ODI 11129546
Steering
Tl* the contact owns a 2011 ford fusion. While driving 15 mph, the power steering failed. The contact experienced difficulty controlling the steering wheel as it became abnormally stiff. The contact took the vehicle to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The dealer stated that the contact would be responsible for the repair cost since there were no recalls…
ODI 10917795
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel seized with no warning. The vehicle was unable to be driven and was towed to an authorized dealer for inspection and diagnosis. The dealer failed to mention that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). The dealer repaired the vehicle without the contacts approval and the contact was uncertain if…
ODI 10978757
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the eps warning indicator flashed several times upon starting the vehicle. The contact turned off the vehicle each time, which reset the computer and cleared the code. The vehicle was excluded from nhtsa campaign number: 15v340000 (steering). The dealer diagnosed that there was an internal electrical failure with the rack and pinion. The manufacturer…
ODI 10926487
Steering
Driving down road and power steering cuts out dash says power steering assist fault
ODI 10910534
Steering
STEERING WEEL.
ODI 10907355
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. Updated 12/01/16*lj the consumer stated the dealer advised the…
ODI 10905710
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the power steering was not functional and the power steering warning indicator illuminated. The vehicle was taken to the dealer where they diagnosed that the power steering control module needed to be replaced. The vehicle's software was updated per nhtsa campaign number: 15v340000 (steering); however, the failure was not repaired. The contact stated…
ODI 10909753
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel failed to turn and the power steering assist indicator illuminated. The contact was able to avoid a crash. The failure occurred numerous times. The vehicle was repaired per nhtsa campaign number: 15v340000 (steering), but the failure recurred. The manufacturer was notified. The failure mileage was 149,000.
ODI 10947917
Steering
Faulty steering light came on several times and then turn off while driving.... And today 09/01/2016 the steering column locked up and unable to use even if the car is turned off and on. The car was in reverse when it locked.
ODI 10903019