2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
The power steering assist failure light came on several times when i started my car. I looked in owners manual which stated to turn off and restart which let me drive. But it stated to call dealer. I called dealer which said that it was under recall. The next day the dealership told me that my car was not included in recall. It is the same part that is under recall on other 2011 fusions but not mine. Now i have to…
ODI 10966337
Steering
Tl* the contact owns a 2011 ford fusion. While driving various speeds, the steering wheel became difficult to turn left or right. The contact stated that the vehicle had to be restarted on numerous occasions in order to correct the steering failure. The vehicle was diagnosed as needing the rack and pinion replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…
ODI 10959947
Steering
This is a complaint with ford's recall 15s18. The recall was performed on my car (only software update). When the recall was performed there was no diagnostic trouble codes found in the power steering control module. Since this recall was performed i have experienced loss of steering. The steering locks up and i have only manual steering while driving. Car was in for service and was told the steering gear needs to…
ODI 10959805
Steering
Around one out of every five drives, my power steering would fail soon after starting the engine. 2 error messages pop up: - power steering fault assist - service advancetrac once restarting the car, the problem usually clears. If it persists, i will switch off and restart the car and it usually clears and does not come up till the next day or a later drive. It seems to be a common problem among many fusion owners.
ODI 11030542
Steering
Tl* the contact owns a 2011 ford fusion. While idling, the power steering warning indicator illuminated. Previously, the vehicle would be operable after it was manually restarted. During the most recent failure, the steering did not have full functionality after being restarted. The vehicle was taken to karl flammer ford (41975 us-19, tarpon springs, fl) where it was diagnosed that the steering was defective and the…
ODI 11054516
Steering
Was backing out of a parking space (in motion, turning the wheel) and the car gave a warning signal and then it said power steering failure. I could not turn the steering wheel at all. I restarted the car and then it was okay. My husband said that the same thing happened to him a week ago when he turned the car on, he was stationary at the time. He restarted the car and it it was fine.
ODI 10957380
Steering
Started car and dashboard display stated "power steering assist fail". I had no power steering at all trying to drive home. Power steering system failed and has to be replaced. Ford said there is a recall for this, but my vin does not apply even though it is in the years recalled.
ODI 10957774
Steering
Backing out of parking spot and power steering abruptly failed with power steering assist fault error. Very hard to steer. Took to dealer and was told i had previously had steering reprogram under recall. Diagnosis steering rack needed to be replaced at $2000. Luckily it failed in parking lot. Main concern is recall reprogram had been done in timely manner. These racks should be mandatory replace problem waiting to…
ODI 10957710
Steering
Driving down the road & power steer went out couldn't steer car almost had accident! Message went across check power steering now. Drove home very slow. Will call dealer in morning. Afraid to drive!
ODI 10955697
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that on several occasions while driving, there was an abnormal vibration and clicking noise emitting from the steering wheel. The contact also stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was included in nhtsa campaign number: 15v340000 (steering). The vehicle was not taken to be diagnosed or repaired. The…
ODI 10956019
Steering
Tl* the contact owns a 2011 ford fusion. The contact stated that while starting the vehicle, the steering wheel seized without warning. The vehicle was taken to a dealer where it was diagnosed that an update needed to be applied to the pscm. The vehicle was repaired, however the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the power steering module failed and needed to be…
ODI 10979768
Electrical System · Steering
One night i was driving in the city to run some errands. The vehicle was in motion approximately 30 to 35 miles per hour in a main street when i suddenly hear a sound coming from my vehicle alerting me that the wrench light detected a malfunction. At the moment i was alert and viewing my dash regarding the illumination it threw until i suddenly felt my steering gear become really stiff and pulling me to the side…
Crash reported
ODI 11287407
Electronic Stability Control · Steering
While driving, the car faces a sudden loss of power steering and a "service advancetrac" warning message comes on at the same time. The warning light for the traction control stays on. Power steering resumed after some time but the "service advancetrac" warning message and traction control warning light stayed on. This happens almost weekly and seems very dangerous. I was very lucky to not have this happen while on…
ODI 10949290
Steering
Tl* the contact owns a 2011 ford fusion. While driving 55 mph, the service advance trac and service power steering warning indicators illuminated and the power steering failed. It was diagnosed that the steering gear needed to be replaced. The contact stated that the vehicle was previously repaired out of pocket, but the failure recurred. The vehicle was not included in nhtsa campaign number: 15v340000 (steering).…
ODI 10948534
Steering
Tl* the contact owns a 2011 ford fusion. On several occasions while driving the vehicle, the power steering failed to operate. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 15v340000 (steering). The…
ODI 10946501
Body · Steering
Vehicle shut down several times while traveling at low speed on a city street. Also, the door on the driver's side will not open from the inside of the vehicle.
ODI 10969409
Steering
Power steering assist failure while driving and turning making vehicle difficult to control. Recall was issued on this and computer upgrade installed. I was not warned that this could be very dangerous and would most likely occur. Shutting off engine and restarting temporarily fixed, but has happened again. Less than 80,000 miles on vehicle.
ODI 10945197
Air Bags · Engine · Steering
1. Takata recall- air bag: air bag sensor or light goes blinking for 30 mins or more than it switches to the panel light and stays there lit up.. 2. Steering column-stiff and grinding noise: when it drives backward reverse it makes that noise and when on the road it begins to make loud noise, then the steering gets hard to steer. 3. Ac coolant does not blow cold air: does not get cold and blows out warm air only.
ODI 11104304
Steering
Power steering fails. Unable to steer vehicle at all..this has been a problem for quite some time when first starting the vehicle but now has progressed to more frequent and during normal operation on the road.dashboard warning states'power steering assist fault'. This failure has occurred at various speeds but usually at lower speeds.
ODI 10944630
Steering
No problem so far but never received a recall notice to have checked. All recalls should have been corrected as of january 2017, when we had the car to the dealership for other recalls.
ODI 11035419
Air Bags · Steering · Unknown Or Other
I am unsure if my car was included in the air bag recall that i found via google, i was never notified for several recalls involving my car. Now the ford dealership has informed me that there is an issue with my car as well as several others of the same make and model with code issues. These code issues cause the power steering to fail without warning and cause loss of control as well as something involving service…
ODI 10944613
Steering
Once again, i continue to have issues with my power steering just turning off while in the middle of a turn. This is now happening about 1-3 times a week. This does only seem to happen at low speeds. However that is when it is the most dangerous. Driving through store parking lots or park, it has simply gone out and lost control. I am running out of ways to explain how dangerous the completely unexpected power…
Crash reported
ODI 10937565
Electronic Stability Control · Steering
Ford offered recall 15s18 to replace electric power steering assist on 2011-2012 ford fusions. The manufacture date for the recall begins on sept 07, 2011. However, my ford fusion, manufactured one month earlier (august 07, 2011), has the same issue. The dash message center says "service power steering now" and "service advancetrac". At approximately 85,000 miles i lost power steering at 75mph while passing an 18…
ODI 10939872
Air Bags · Steering
Tl* takata recall. The contact owns a 2011 ford fusion. While driving 65 mph, the steering wheel seized and excessive force on the steering wheel was required in order to maneuver the vehicle. The service advancetrac and power steering assist warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The…
ODI 10978530
Steering
66,100 miles 12-21-16 the power steering went out suddenly while driving on the fl turnpike highway. The car starting beeping and stated "service advancetrac" and "power steering failure" displayed on dash. Took it to ed ford in sparta and the wanted to replace the entire assembly for $1600.00. I defined the service. I am a very small woman and this is extremely impairing and highly dangerous for me because i am now…
ODI 10937371