1. Ford Fusion
  2. Problems
  3. 2010
  4. Seats

2010 Ford Fusion Seats Problems

31
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 31 stored complaint records:

  • 1 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • front seat · 9 records
  • heated seat · 8 records

Mileage in stored records

BandRecords
60–100k mi11
1–30k mi4
100–150k mi3
30–60k mi2
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 10, 2019 · 162,542 miles

    Seats · Steering

    I was driving down the highway on the interstate at a speed limit of 60mph in motion on my way home and it started getting hard to turn my steering wheel which made it hard for me to make a left or right turn when i was exiting the exit. The service power steering popped up on my dashboard and advance trac. So then it ended up changing to say service power steering now which it made it very hard and difficult to…

    ODI 11254542

  • December 13, 2018 · 92,000 miles

    Air Bags · Electrical System · Seats

    I am having problems with several things. Air bag was recalled so i took it to the ford dealership and they replaced it but the light won't go off, after getting my car back from the dealership the radio/speaker and seat warmers went out, soon after the heat/ac went out, the rear driver side tail light goes out very often, plate lights don't work, visor lights don't work. They're are too many issues that started at…

    ODI 11182210

  • May 16, 2018

    Seats

    The metal part under the driver side seat broke causing the seat to be some detached.

    ODI 11097142

  • March 1, 2018 · 58,800 miles

    Seat Heater/Cooler · Seats

    Tl* the contact owns a 2010 ford fusion. The contact stated that the heated seat element for the front driver's seat became extremely hot. The contact stated that the seat warmer was not inoperable. The vehicle was taken to huntington ford lincoln (located at 333 w jericho turnpike, huntington, ny 11743, [redacted]) where it was determined that the seat was not covered under a warranty and there was no recall on the…

    ODI 11173868

  • April 28, 2017 · 130,000 miles

    Body · Fuel/Propulsion System · Seats

    Purchased used 8/1/14, was not informed of any recalls or issues by dealership. April 2017 after learning by searching on google that there was a recall on fuel tank/system. Spoke with ford corp. Which emailed the recall process step by step, was influenced to mention the throttle body which was covered under ext. Warranty. Took to dealer in tucson, az jim click ford. After 3 hours of possessing vehicle i received…

    ODI 11033078

  • April 16, 2017 · 114,000 miles

    Seats

    The electric seat motor will no longer raise or lower the front half of the seat. This is regardless of if the vehicle is in motion or not.

    ODI 10979989

  • March 20, 2017 · 100,000 miles

    Seats

    Front passenger seat recall it can slide forward and jam lock when braking hard and can not be unlock/jammed to move back away from dash. While driving quick sudden slam on brakes

    ODI 11099987

  • January 31, 2017 · 64,745 miles

    Seats

    As my wife was driving to work, approximately a five minute ride to work. She noticed that the heated seat where very hot. She pulled the car over to find a small burn mark in the seat and on her butt. *tr

    ODI 10948924

  • July 30, 2016 · 55,000 miles

    Seats

    My drivers side heated seat began to get warmer than usual when i would use it. It would become so warm that i would have to turn it off because it was getting too hot and i was afraid that it would burn me. After a few weeks of this happening the seat heater stopped functioning properly all together. I would press the heated seat button and it would illuminate for a few seconds (maybe 2-3) and then shut off on its…

    ODI 10893740

  • August 5, 2015 · 104,239 miles

    Latch · Seats

    The inside door handle has a cable attachment to it, when you pull the door handle it moves the lock and the door opens. Today, mine broke. The reason for contacting you, i called the ford location to check for repair, the parts man told me that this door handle problem was the no 1 problem for ford motor cars. Seems to me that they would address the problem, would you think that $150.00 cost for replacement might…

    ODI 10746938

  • January 14, 2015 · 80,000 miles

    Seats

    Had several passengers complain that the passenger heated seat was getting too hot and burning their rear end. They would have to turn it off. The a couple of days later my daughter went to turn the heat on her seat and the seat would not turn on. The light would turn on for a few seconds and then go right back off. We have checked the fuses and made sure that the seat is properly plugged in but the passenger seat…

    ODI 10676220

  • November 19, 2014 · 72,000 miles

    Air Bags · Seats

    The occupant weight sensor failed in the passenger side seat, responsible for air bag deployment. The canister purge valve got stuck causing stalls when starting after refueling and stalls off the line starts putting the car/passengers at risks during turns crossing oncoming traffic, started at 56,000 miles. *tr

    ODI 10661005

  • November 14, 2014 · 68,025 miles

    Seats

    I turned on my driver side seat heater and it go extremely hot in one spot. I had to turn it off and tried it at a later date and same thing. In fact, it was as though it wouldn't turn off since it felt as hot as when it was on. It did eventually cool down. Wow! I now have a hole burnt in my leather seat!!! This is obviously a big problem on two counts ....one could get burnt plus the car could catch on fire. *tr

    ODI 10660276

  • July 10, 2014 · 84,000 miles

    Seats

    My heated seats are super defective. I have only used my heated seats a handful of times. Every time i turned it on it would get so hot it was burning my butt, literally. I even put a seat cover on my seat and folded a blanket 4 times (which made 8 layers of material) and it was so hot burned me through all of the layers. I kept smelling a burning smell, looked and there's is a burn mark through the seat, burnt a…

    1 injury

    ODI 10671196

  • December 17, 2013 · 63,000 miles

    Seats

    My drivers side heated seat began to get warmer than usual when i would use it. It would become so warm that i would have to turn it off because it was getting too hot and i was afraid that it would burn me. After a few weeks of this happening the seat heater stopped functioning properly all together. I would press the heated seat button and it would illuminate for a few seconds (maybe 2-3) and then shut off on its…

    ODI 10638545

  • October 6, 2013 · 25,990 miles

    Electrical System · Seats

    Was driving in morning. Turned on the heated seat. Got so hot that it burned my rear. Tried to turn it off but would not turn off. Could smell seat burning. Had to pull over and get out. Turned off vehicle and let seat cool down. Started car and seat no longer heats. Looked online and forums say this is a common problem. This is a safety issue. Could cause accidents big time! *tr

    1 injury

    ODI 10548720

  • July 10, 2012 · 70,000 miles

    Seats

    DRIVERS SIDE POWER SEAT QUICK WORKING. *TR

    ODI 10509557

  • June 10, 2012 · 65,000 miles

    Seats

    My drivers seat features all power controls. The incident is that my drivers seat lost control of the up and down motion. When you press the button on the seat to move the lower section of the seat up or down, it makes noise (like the motor is operating) but the seat does nothing. After careful inspection, i found out that ford uses plastic gears under the seat and one of the plastic gears has a broken tooth. This…

    ODI 10479253

  • April 21, 2012 · 80,600 miles

    Seats

    We were sitting stopped at a traffic light when a truck struck us from the rear traveling approximately 50mph. The front seats reclined toward the back seats. I noted that there is a current recall posted on your site. I was never made aware of this from ford. I received the car the same month the recall was issued. I am upset that my car has been to ford several times for repairs and another recall but i was not…

    Crash reported

    ODI 10456783

  • March 22, 2012

    Seats

    Head restraint design has the head pushed foward to the point of pain. The head is not in line with with the spine. *tr

    ODI 10452636

  • December 31, 2010

    Seats

    2010 ford fusion hybrid front seat headrest/restraint. The front seat headrests protrude forward well past the preferred alignment of the spine. The driver is compelled to operate the vehicle with head pushed forward. This poor ergonomics has resulted in neck and back pain, headaches, and general discomfort. The manufacturer should consider a redesign and make such redesign available to consumers. *tr

    ODI 10394062

  • November 15, 2010

    Seats

    2011 ford fusion headrest is so far forward that it forces my wife's head forward, causing severe neck pain. As a result she removed the headrest. This is unsafe situation but necessary for her to be able to drive the card. *tr

    ODI 10366890

  • July 12, 2010

    Seats

    2010 ford fusion head rests really hurt the neck and shoulders after any period of driving. Ford needs to replace with better ergo head rests. *tr

    ODI 10342735

  • June 30, 2010

    Seats

    The 2010 ford fusion has poorly designed driver/passenger head restraints. I, of height 5'7", test drove one yesterday, and got no further than 0.25 miles before needing to park. The headrest is angled forward, causing excessive neck strain, and there is no way to adjust its tilt to a more vertical position. I did subsequently complete the test drive, albeit with frequent bodily adjustments. Driving this vehicle…

    ODI 10340920

  • June 24, 2010 · 70 miles

    Seats

    I just bought a 2010 ford fusion. I know now why they only allow you to test drive these cars around the block. The first time i drove it, i got a burning pain down my neck and a piercing headache. The headrest is a wedge with the greatest protrusion hitting the greatest protrusion of the back of your head. No adjustment of the seat or headrest helps. I tried to return the car immediately, but they refused. This…

    ODI 10339936