1. Ford Fusion
  2. Problems
  3. 2014
  4. Steering

2014 Ford Fusion Steering Problems

151
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 151 stored complaint records:

  • 8 indicate a crash
  • 3 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 64 records
  • steering wheel · 53 records
  • failure mileage · 19 records
  • steering assist · 16 records
  • assist fault · 11 records
  • traction control · 11 records

Mileage in stored records

BandRecords
30–60k mi45
60–100k mi44
1–30k mi22
100–150k mi13
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 11, 2017 · 27,700 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While driving approximately 55 mph, the "power steering failure stop now" warning indicator illuminated. The vehicle was driven home. The dealer diagnosed that the steering gear failed and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired the approximate failure mileage was 27,700. Updated 06/02/17*lj *cn

    ODI 10957349

  • February 11, 2017 · 55,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While parked, a "vehicle shut off" warning indicator illuminated and the vehicle shut off. The vehicle was able to restart, but the electronic power steering system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000...updated 05/05/17 *bf *cn

    ODI 10955154

  • February 8, 2017 · 50,500 miles

    Steering

    Ford fusion 2014 electronic steering gear assembly remove & replace. Reprogram system. Traction control and collision warning system failed on the 8 feb 2017 while driving on hwy 19 at 75mph. The customer also stated during the time of failure the steering felt awkward and kept locking while turning the steering wheel. Safety features traction control and collision warning system failure indicates the ford fusion…

    ODI 11035992

  • February 4, 2017 · 86,500 miles

    Electronic Stability Control · Steering

    I pulled out of my driveway and decided to check my mail. I drove up onto the curb to access my mailbox. As i was about to pull away a vehicle approached causing me to suddenly stop as the wheel was descending the curb. Warning lights flashed & bells sounded. I received messages that my advancetrac had failed & that the hillside assist had failed. I now have 2 warning lights still illuminated on my dash regarding…

    ODI 10950431

  • January 20, 2017

    Steering

    It will not let me turn. It is very hard to turn left or right

    ODI 11063910

  • January 15, 2017

    Seat Belts · Steering

    Tl* the contact owns a 2014 ford fusion. The contact received notification of nhtsa campaign numbers: 15v250000 (steering) and 16v875000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bud clary honda of moses lake at [redacted] (located at 1200 s pioneer way, moses lake, wa…

    ODI 11019543

  • January 14, 2017 · 31,890 miles

    Electronic Stability Control · Steering · Suspension

    New rack and pinion system ordered for vehicle. Scheduled maintenance to install new ford fusion steering gear rack pinion is set to take place at river town ford columbus,ga on the date of 21 jan 2017. Current health report was done 10 jan. 2017. Customer was informed on 7 jan. 2017 that the car is still safe to drive after the dealer's diagnoses. After a week and after the customer scheduled appointment date, 7…

    ODI 10945380

  • January 6, 2017 · 31,200 miles

    Electronic Stability Control · Steering · Suspension

    Suspension knock while turning the wheel; the wheels sticks during sharp turn ins to the left and right while in motion. "the knock is also happening while the car is stationary turning the wheels to either side left or right; the wheels stick." "at highway speeds the sound can not be heard but the car does handle oddly as a result from the suspension issues." "at low speeds the sound can be heard when truing the…

    ODI 10940250

  • January 3, 2017 · 72,000 miles

    Steering

    My wife arrived at work and shifted the car into park. While exiting the car started rolling backwards. She had to apply the emergency brake to stop it. While the dash and shifter said the car was in park it was really in neutral or reverse. I had the car towed to the dealership. The replaced the shifter cable assembly and told me that a small plastic bushing broke and thats what caused the issue. Total cost of the…

    ODI 11113137

  • December 8, 2016 · 47,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While driving approximately 5 mph, the steering failed. The steering assist and stabilizer warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the computer programming needed to be updated. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was…

    ODI 10934036

  • November 30, 2016

    Seat Belts · Steering

    Tl* the contact owns a 2014 ford fusion. The contact received notification of nhtsa campaign numbers: 18v167000 (steering) and 16v875000 (seat belts) months ago. The remedy and parts were not supplied from the manufacturer to the dealer within a reasonable time frame. The contact was experiencing a failure with the steering wheel having a loose connection however, a dealer had not yet diagnosed the vehicle. The…

    ODI 11081358

  • November 30, 2016 · 81,000 miles

    Steering

    Steering bolts have loosened, resulting in some loss of control of vehicle. Vehicle was traveling straight on a level highway when this occurred. This is a persistent state.

    ODI 10928891

  • November 23, 2016 · 57,000 miles

    Steering

    Was driving at low speed on the highway when "steering assist failure pull over safely" light came on and power steering went out. The vehicle only has 57,000 miles and we took it to ford for repair and they will have to replace the electric rack assembly due to a short in the gear box... *tr

    ODI 10928778

  • November 13, 2016 · 48,000 miles

    Steering

    There is a recall on bolts holding the steering assembly together, and the power steering completely went in my 2 year old vehicle. The dealership and ford overall say that because the bolts were fine they aren't responsible for my power steering needing to be completely replaced. They can't tell me how the steering would go in a 2 year old vehicle that is driven to work and the grocery store, not off-roading or…

    ODI 10927037

  • November 9, 2016 · 119,000 miles

    Power Train · Steering

    I have experienced a loss of steering power while going on the highway. After pulling over the car light flashing saying "service advancetrac, and steering loss stop safely" i will be taking it to a repair shop but it is a safety issue. I have looked online and have found many problems with similar issues. No recall found?

    ODI 10925197

  • October 19, 2016 · 79,871 miles

    Steering

    Power steering stopped functioning over night. Skid control and traction control lamps were on and dash said power steering need service. Service quote attached. It is a commuter car. No offroading. Service advisor claims that dirt might have caused the problem.

    ODI 10917591

  • September 23, 2016 · 34,000 miles

    Engine · Exterior Lighting · Steering

    While driving on the highway my 2014 fusion cut off. A warning indicator popped up that said "transmission not in park". We had to coast off to the shoulder, fortunately there were no cars in the lane we had to cross to get to the shoulder. Later today (the same day) it happened a second time. The car loses all power. We were driving past the dealership we use, so we left the car with them to be fixed and have the…

    ODI 10909395

  • August 6, 2016 · 4,200 miles

    Steering

    THE POWER STEERING ABRUPTLY STOPPED WORKING.

    ODI 10907522

  • July 14, 2016 · 54,000 miles

    Steering

    When my son was driving the vehicle the steering assist indicator light came on without notice at which time he was unable to easily steer the car. He managed to get the car into a nearby parking lot where we had the car towed to a ford dealership service center. The dealer indicated that the steer gear failed and would need to be replaced. Even though there a regional customer satisfaction no 15r01, for the…

    ODI 10885931

  • July 13, 2016 · 80,940 miles

    Electronic Stability Control · Steering

    Vehicle stationary, engine idling when "power steering assist" failure message appears, with subsequent loss of power steering. This has happened twice within 3 day, separate occasions, after driving on interstate for approx. 1 hr, same setting. Ford dealership was informed about it on the first occasion during a scheduled 80,000 mile maintenance, however they stated vehicle was ok, and ready to drive. Mileage at…

    ODI 10885226

  • July 5, 2016 · 56,000 miles

    Steering

    Several times my power steering has shut off on me while driving almost getting me into an accident twice luckily this had yet to happen while driving on the highway as that could be fatal

    ODI 10882653

  • June 15, 2016 · 34,500 miles

    Steering

    Steering wheel came lose. Dicoved during driving. Dealer removed airbag and applied lock-tite to but in steering colum and re-tourqed.

    ODI 10875757

  • June 6, 2016 · 33,000 miles

    Power Train · Steering

    Tl* the contact owns a 2014 ford fusion. While attempting to shift the gear shifter to the desired gear, the vehicle jerked. The contact also mentioned that the steering wheel was very loose. The vehicle was taken to the dealer for diagnostic testing; however, the details of the diagnosis could not be provided. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was…

    ODI 10930062

  • June 1, 2016 · 8,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While driving 50 mph or more, the vehicle shifted/swayed from side to side without warning. The vehicle was taken to the dealer to be diagnosed, but the dealer was unable to duplicate the failure and stated that nothing was wrong with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

    ODI 10980488

  • March 1, 2016 · 90,000 miles

    Steering

    Sudden power steering loss without any warning while driving in a straight line on a highway. Only warning was a message saying power steering failure please stop safely. Lost all ability to maneuver the car safely or safely transition out of traffic. Needed excessive strength to enable the car to turn and safely exit roadway.

    ODI 10839591