1. Ford Fusion
  2. Problems
  3. 2014
  4. Steering

2014 Ford Fusion Steering Problems

151
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 151 stored complaint records:

  • 8 indicate a crash
  • 3 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 64 records
  • steering wheel · 53 records
  • failure mileage · 19 records
  • steering assist · 16 records
  • assist fault · 11 records
  • traction control · 11 records

Mileage in stored records

BandRecords
30–60k mi45
60–100k mi44
1–30k mi22
100–150k mi13
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 3, 2017 · 60,231 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While at a stop light, the contact moved the steering wheel and noticed that it was extremely loose. There were no warning indicators illuminated. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was not made aware of the issue. The contact googled the failure and found nhtsa action number: pe17007 (steering),…

    ODI 11042850

  • November 1, 2017 · 5 miles

    Electrical System · Seat Belts · Steering

    Steering pulls opposite direction and tire pressure light is faulty

    ODI 11041943

  • October 29, 2017 · 69,000 miles

    Steering

    STEERING WHEEL BECAME LOOSE AS I WAS DRIVING.

    ODI 11041462

  • October 27, 2017 · 60,211 miles

    Steering

    After a media report about loose steering wheels, i checked my steering wheel and it was loose. I brought it in for service and the technician diagnosed a loose steering wheel, tightened it and applied threadlocker to the bolt. They charged me $62.01 to fix. *bf *tr

    ODI 11048263

  • October 27, 2017 · 21,019 miles

    Electrical System · Fuel/Propulsion System · Steering

    1) steering wheel is loose and getting looser. This happened on the freeway at 65mph. Almost lost control of the car. 2) car still thinks it is plugged in when unplugged. Will not allow vehicle to start without a new visual prompt confirming that the car is indeed unplugged.

    ODI 11040540

  • October 27, 2017

    Steering

    My steering wheel is loose. Dealer could not confirm this on two occasions. Read article today about this issue. What do you know and what should i do? Ford does not have this in their system.

    ODI 11040531

  • October 13, 2017 · 990,878 miles

    Steering · Suspension

    Takata recall - as my husband was driving the vehicle specifically turning out of the gas station into the traffic, he was unable to control the steering wheel resulting in an accident.

    Crash reported

    ODI 11043330

  • October 6, 2017 · 51,000 miles

    Steering

    While driving the car, the power steering just quit suddenly leaving the car very hard to steer. When the steering went it, it almost caused me to lose control of the vehicle. I have found online that this car fits every single criteria of recall number 15s14 which covers the bolts that hold the steering motor in place can corrode and fracture causing the power steering to fail. After having the car into the ford…

    ODI 11034416

  • September 22, 2017 · 65,200 miles

    Steering

    My 2014 ford fusion steering wheel became unstable and i drifted into a manhole in the street. And totaled my car. I have reported this to ford as of october 2017

    Crash reported · 1 injury

    ODI 11041890

  • September 16, 2017 · 105,000 miles

    Electronic Stability Control · Steering

    I was driving in the highway and notice something wrong in the vehicle and then in the front window a message appear saying steering fault service now almost crash in the side concrete wall. Then when i got to the house and i turn off the car, and turn it back on again the steering was hard and i couldn't move the car no more and then three messages appear talking about the electronic steering failure

    ODI 11023815

  • September 9, 2017 · 83,000 miles

    Electronic Stability Control · Steering · Suspension

    When driving, warning lights came on and said that steering assist failure pull over safely. The power steering clearly went out and the wheel was significantly heavier. Luckily i had enough space on the road, and the strength to move the wheel. After doing so, i turned the car off then back on to see if it would clear, then it said the service advancetrac, and steering loss stop safely twice as it starts up, and no…

    ODI 11023389

  • September 1, 2017 · 101,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. The contact stated that the vehicle was included in nhtsa campaign number: 15v250000 (steering). The vehicle was repaired, but the failure recurred three times approximately one year later. The thomasville ford lincoln dealer (1515 e jackson st, thomasville, ga 31792; [redacted]) replaced the rack and pinon, but the failure recurred. The vehicle had not been repaired. The…

    ODI 11022348

  • August 31, 2017 · 41,000 miles

    Electronic Stability Control · Steering · Wheels

    Takata recall lost power steering ,stability light and anti skid lights came on was on a side street , moving about 20 mph when it just went out .if this had happened at high speeds on the interstate someone would have been killed luckily my husband was with me and was managed to drive it home, this has a lot of complaints on line and a recall should be issued !!! Ivoq n n n n 20 v n n

    ODI 11023757

  • August 22, 2017 · 42,000 miles

    Steering

    Driving east near park city, ks on a county road at about 35 to 40 mph when the electric power steering suddenly stopped working. I could still steer the car but with very much effort. I was startled but was not in a life threatening situation and close to home. I have tried a few things to get it to reset, like disconnecting the battery for a period of time but to no avail. This car only has 40 to 50 thousand miles…

    ODI 11024552

  • August 18, 2017 · 48,810 miles

    Steering

    Was driving on highway in pouring rain with girlfriend and 2 kids went to make a turn and the whole lost the whole power steering system..all of these lights and warnings came on electric power steering is failing. Traction, stability, and advancetrac lights are on and no crash warning and seen there was recalls on hundred of thousand of these cars for same problem but was told my car was under this recall why???…

    ODI 11020768

  • August 14, 2017 · 45,000 miles

    Electronic Stability Control · Steering

    While starting my car, the following warning messages appeared: hill assist, service advancetrac, steering assist fault service required. I turned the car off and the warning messages disappeared. I have taken the car in for these problems, but it was not fixed. It has been documented numerous times. It is now out of warranty. Now, the following messages have appeared: steering assist fault service required, service…

    ODI 11015299

  • August 8, 2017

    Electrical System · Steering

    I've had my car one year and it has 50k miles on it. The power steering randomly went out and now my entire eps has to be replaced.

    ODI 11044399

  • July 5, 2017 · 91,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While driving various speeds, the steering wheel would pull to the right. There were no warning indicators illuminated. The vehicle was taken to the dealer (sonia's auto sales, [redacted], worcester, ma 01604, [redacted]) where it was diagnosed that an alignment was needed. The vehicle was repaired, but the failure recurred. The vin was included in nhtsa campaign numbers:…

    ODI 11092358

  • May 27, 2017 · 63,100 miles

    Steering

    Power steering loss while driving on the highway.

    ODI 10992173

  • May 5, 2017 · 95,603 miles

    Steering

    I was driving down a city street and the steering column felt very loose. There was no accident or bump in the road, just an immediate loosening of the steering wheel. I was still able to drive and turn the vehicle so i took it to d patrick ford in evansville, in. They told me that there was a recall on 3 bolts recall#15r01 which they replaced for free, but then charged me $848 to replace the steering column shaft…

    ODI 11043203

  • March 30, 2017 · 60,000 miles

    Steering

    Steering became loose from shaft in march of 2017. This happened upon exiting of a parking lot of a convenience store after approximately 90 miles of continuous driving. The steering wheel was wobbling on the shaft. Vehicle was repaired at empire ford in abingdon va... .updated 11/09/17 *bf updated 11/13/2017*js

    ODI 11040799

  • March 30, 2017 · 22,000 miles

    Steering

    Lost ability to steer the fusion while driving. Took great effort to keep on the road and steer safely. Took to ford dealership and was told new steering gear was necessary and that would cost $1600. Called ford customer service to start a case and then told to call dealership back. They did nothing to assist. Calls to ford regional customer service were not returned. Recalls about corroded bolts and software…

    ODI 10979280

  • March 25, 2017 · 19,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. While driving 55 mph, the steering wheel seized and the vehicle veered and jerked to the right without warning. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.

    ODI 10969242

  • March 7, 2017 · 50,000 miles

    Steering

    Tl* the contact owns a 2014 ford fusion. The contact called on behalf of the driver. While driving at an unknown speed, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was able to be coasted to the side of the road and was towed to a tow lot. The vehicle was later taken to an independent mechanic where it was diagnosed that the steering computer system failed and needed to…

    ODI 11130622

  • February 28, 2017 · 74,000 miles

    Steering

    The steering box failed and needed replacement. I found a recall on the bolts for this box and the associate at the dealership told us that this has happened many times on these cars and while driving. Luckily this was not the case for us but i feel it should be reviewed for possible defect and recall.

    ODI 10957991