1. Ford Fusion
  2. Problems
  3. 2012
  4. Body

2012 Ford Fusion Body Problems

60
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 60 stored complaint records:

  • 12 indicate a crash
  • 5 indicate injury
  • 0 indicate fire

What owners report

  • door handle · 27 records
  • side door · 23 records
  • open door · 19 records
  • inside door · 13 records
  • door open · 12 records
  • door latch · 7 records

Mileage in stored records

BandRecords
60–100k mi24
30–60k mi18
100–150k mi8
1–30k mi5

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 1, 2017

    Body

    Both passenger & driver side door handles broke. Could not open car doors from the inside. Had to open window to open doors from the outside. Dealer said this was not covered under warranty and paid to have both assembly's replaced. This is a major safety issue as i would not have been able to get out of my car right away in case of emergency.

    ODI 11243061

  • April 1, 2017 · 34,600 miles

    Body · Electrical System

    The driver's door wouldn't open from the inside; i had to roll the window down and flip the outside latch. I was thinking this could be a safety issue if it happened in an emergency the dealer said it was a common problem and that there was no recall on this issue. They replaced the "left front door inside handle". They said it was an electrical problem.

    ODI 10970147

  • March 29, 2017 · 57,000 miles

    Body

    Tl* the contact owns a 2012 ford fusion. The contact stated that the front driver side door handle did not open the door. The contact had to roll down the window and open the door from the outside. The dealer and manufacturer stated that there was no recall. The vehicle was repaired. The failure mileage was approximately 57,000. The vin was not provided.

    ODI 10970520

  • December 6, 2016 · 70,000 miles

    Body

    Automatic car lock broke suddendly and would not allow door to open to exit driver door.

    ODI 10930292

  • November 15, 2016 · 100,260 miles

    Body · Steering · Wheels

    I was involved in a rear end accident yesterday while coming off the highway offramp. A soda can was under my brake pedal making it impossible to slow down. I rear ended a vehicle stopped at the light, i was going 35 -40 mph. Both vehicles were totalled and i hit my head on the windshield because the air bags never deployed.

    Crash reported

    ODI 10926576

  • October 9, 2016

    Body

    Drivers side door latch does not engage completely and can be opened with a slight push from inside.

    ODI 10939107

  • October 3, 2016 · 101,000 miles

    Body · Steering · Suspension

    POWER STEERING WENT OUT

    Crash reported

    ODI 10913577

  • September 20, 2016 · 66,000 miles

    Body

    The interior door handle after normal use can break, leaving occupant stuck in vehicle if unable to climb to another seat or roll window down to open door with outside handle.

    ODI 11000799

  • September 14, 2016 · 88,000 miles

    Body

    The driver's inside door handle stop functioning causing an inability to exit the vehicle without first rolling down the window, reaching outside and opening the door while still in the vehicle. Driver would not have been able to quickly exit the vehicle in the event of an emergency. This is not a defect secondary to any event.. The dealership stated this was a know problem with the fusion and had actually ordered…

    ODI 10919156

  • August 29, 2016 · 67,000 miles

    Body · Unknown Or Other

    Failure of inside door handle to facilitate opening of door will prohibit timely egress of vehicle in the event of an emergency. Both the driver's and rear passenger's inside door handles have broken, resulting in the inability to open the doors from the inside. These failures occurred during normal use after parking the vehicle. The doors opened less than an inch out of the locked position at the times of failure.…

    ODI 10899358

  • August 13, 2016 · 81,305 miles

    Body · Power Train

    So with in the pass week of 8/8/2016 thru 8/13/2016. I have had a wrench light come on 3 different times and car almost shut off, while driving down the street. So pull over and shut off and crank it back up and go on. However, its becoming a problem and come to find out this maybe throttle control/transmission issue. Somebody gonna get hurt, cause you never know when it gonna cut out on you. Also both door latches…

    ODI 10895518

  • July 18, 2016 · 85,717 miles

    Body · Electrical System

    I was unable to unlatch the driver side door from inside after coming to a complete stop neither with engine off nor with key on. I consider this a major safety malfunction. The latch no longer works from inside.

    ODI 10885642

  • July 15, 2016 · 30,212 miles

    Body · Electronic Stability Control · Vehicle Speed Control

    July 15,2016 my 2012 ford fusion, with 30,212 miles jerked and stalled. Had to coast to the side of the road. To restart and the wrench light came on. Took to dealer on july 18 was told it sounded like the emission throttle but have to run test i need to pay 115.00 that would go toward the repair have a extended warranty but she states it's on me.

    ODI 10885650

  • June 21, 2016 · 65,000 miles

    Body

    Driver's side door handle broke almost in the identical spot on a 2009 and 2012 ford fusion i own. The vehicle was stationary at my home when the incident happened. This happened with normal pressure to open the door . This prevents the door from opening and or being locked. The 09 had approximately 50k miles and the 2012 had approx 65k miles and happened on 6/21/2016. I feel this is a defect in materials and design…

    ODI 10876781

  • May 14, 2016

    Body · Electrical System · Steering

    My power steering assist fault came on while i was driving home last night. It caused me to mess up my front end. I didn't receive any information about a recall, but when i looked up my vin, i found out it had a open case i need to know what to do next... Please help

    Crash reported

    ODI 10865026

  • March 27, 2016 · 89,000 miles

    Body

    Parked in the driveway, shut off engine, tried to exit the vehicle. Inside driver's door release mechanism broke, and failed to unlatch the door. Had to roll window down and use the exterior handle to open the door. This significantly increased the time it took to exit the vehicle. This is the second time the inside driver's door release has broken in the same way. This is a safety issue.

    ODI 10852593

  • March 9, 2016 · 67,500 miles

    Body

    Doors fail to lock automatically when driving and when parked fail to automatically unlock. Must pull lock tab and handle to unlatch door. Handle stops just short of returning to original position after opening door. Handle can be pushed in and the door will lock when the electrical locking button is pushed.

    ODI 10846217

  • February 15, 2016 · 50,000 miles

    Air Bags · Body

    Tl* the contact owns a 2012 ford fusion. The contact stated that the dashboard had a crack around the air bag portion of the vehicle. There were no warning indicators illuminated. The dealer confirmed that there were severe cracks around the air bag area. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. Updated 03/29/17 lj *cn

    ODI 10954776

  • January 6, 2016 · 50,000 miles

    Body

    At 50,000 miles the left front inside door handle failed to open the door. The car has been very well maintained and has never been in an accident. Inability to open the door from inside the vehicle could create a very serious safety issue in the event that the vehicle was submerged and the power windows were no longer operational. I first noticed this door handle failure while parked on a city street. The ford part…

    ODI 10818810

  • December 16, 2015 · 40,900 miles

    Body

    Hood latch has broken after 40k miles causing the hood to open on its own while driving.

    ODI 10811806

  • October 19, 2015 · 68,000 miles

    Body · Electrical System · Steering

    I was driving my 2012 ford fusion home from work and was stopped at a stop light. When i resumed driving when the light turned green, my power steering suddenly malfunctioned while driving and i was no longer able to turn the vehicle causing me to crash into a pole. There was no warning, just total power steering failure while driving. It is extremely dangerous, and ford has recalled half a million vehicles for the…

    Crash reported

    ODI 10783811

  • September 18, 2015 · 71,386 miles

    Body

    I was driving about 25 miles an hour when the driver side door opened. I could not close it from the inside. I had to stop realized it would close and open from the outside. I went to the ford dealer and had the latch replaced for $209.87

    ODI 10823857

  • September 5, 2015 · 36,000 miles

    Air Bags · Body · Steering

    On september 5, 2015 i was on my way to a funeral traveling on 695 in owings mills maryland and experienced the lost control of my vehicle. While trying to steer back the steering wheel did absolutely nothing and also the trying to shift into gear was always a major problem. The gear shift would stick or sometimes hard to put back in place. From this my car was totalled.

    Crash reported · 1 injury

    ODI 10785595

  • June 25, 2015 · 39,877 miles

    Body

    The drivers side inside door handle broke.this was inside the door.this would not let me lock the door .while traveling the door would not lock and it came open.this is the same problem that other ford vehicles are being recalled now.i reported the problem to you 06,2015.i reced. No reply from you and ford made me pay for the repair.this was a safety issue for me.in may,2016 the exact same problem happened again…

    ODI 10911315

  • June 25, 2015 · 39,877 miles

    Body · Unknown Or Other

    On 06/25/2015 ,i took my car to the ford dealer to have door handle mechanism repaired..i was trapped in my car and i could not get out.they repaired it at my cost,inv254478,$174.14.which it should have been repaired under safety defect.the door could not be locked and in a accident the door could fly open.on 08/17/2015 the other door (passenger side) had the same problem.i took the car into the ford dealership and…

    ODI 10749062