1. Ford Fusion
  2. Problems
  3. 2011
  4. Seats

2011 Ford Fusion Seats Problems

7
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 7 stored complaint records:

  • 0 indicate a crash
  • 3 indicate injury
  • 0 indicate fire

What owners report

  • heated seat · 5 records

Mileage in stored records

BandRecords
30–60k mi3
1–30k mi2
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 6, 2018 · 58,000 miles

    Door · Latch · Seats

    Tl* the contact owns a 2011 ford fusion. While the vehicle was stationary, the driver's door latch fractured and the passenger door would not open when prompted. Coggin ford jacksonville in jacksonville, florida was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 58,000. The consumer stated the…

    ODI 11080843

  • January 12, 2017 · 80 miles

    Seats

    My drivers side heated seat began to get warmer than usual when i would use it. It would become so warm that i would have to turn it off because it was getting too hot and i was afraid that it would burn me. After a few weeks of this happening the seat heater stopped functioning properly all together. I would press the heated seat button and it would illuminate for a few seconds (maybe 2-3) and then shut off on its…

    ODI 10944577

  • September 12, 2015 · 115,000 miles

    Seats

    My 2011 ford fusion (purchased in the fall of 2010) has a recent issue with the heated seats. They are getting so hot that it is burning me. I have to turn them off at that point. I have loved the heated seats the whole time i have had the car. It seems like this should be a safety issue. It just started happening about a month ago.

    1 injury

    ODI 10780854

  • January 7, 2015 · 48,000 miles

    Seats

    The driver side heated seat overheated and become so hot it nearly burns the driver's leg . To avoid leg burn i have to turn it to the lowest heat setting. After two weeks of this, the heated seat failed to operate. A moment after depressing the heated seat button it would turn off. I took the vehicle in for service upon which it was found the seat heating element had a burnt/broken heating wire. The fabric it was…

    1 injury

    ODI 10679853

  • October 25, 2012 · 42,000 miles

    Electrical System · Seats · Unknown Or Other

    First at about 42000 miles in october 2012 the driver seat became so hot it created 1st degree burns on my husband. The seat heater went out soon after. Needs to be fixed. The seat could cause a fire at 55000 miles the driver door handle became unlatched within the door and stopped opening from the inside. What if i had a wreck and couldn't get out? Needs to be recalled for this issue. I've heard it's common on the…

    1 injury

    ODI 10763141

  • July 1, 2011 · 18 miles

    Seats

    2011 ford fusion head restraint tilts too far forward causing cramping and pain in the neck because the restraint pushed the head too far forward. I have adjusted the seat and headrest various ways but can not get comfortable. My current solution is to tilt the seat back about five notches too far back and place a pillow between the shoulders so the headrest is an inch or so behind the head. Not the best solution,…

    ODI 10416215

  • July 16, 2010

    Seats

    I changed the headrests on the first long trip we took. My friend in the passenger seat changed hers around while i was driving -- it was forcing her head forward uncomfortably. As soon as i stopped for gas, i changed mine around, as well. I am not going to change them back and it is a shame -- i am left without support should a crash occur. This is nuts. What the heck were the engineers thinking? I need to get…

    ODI 10447438