2011 Ford Fusion Air Bags Problems
- 292
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 292 stored complaint records:
- 13 indicate a crash
- 5 indicate injury
- 0 indicate fire
What owners report
- takata recall · 76 records
- parts recall · 31 records
- recall remedy · 18 records
- failure parts · 13 records
- recall recall · 13 records
- recall called · 12 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 21 |
| 60–100k mi | 18 |
| 30–60k mi | 10 |
| 1–30k mi | 6 |
| 150–400k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.…
ODI 11155734
Air Bags
Takata recall. I received recall notice 16s26 in july, 2017 and nothing has been done about it. I've talked to the dealership several times and customer relations a couple of times. The answer is always the same: the parts are not available. I say not enough effort is being made to secure them. They have exceeded any reasonable time frame to fix a potentially lethal defect. Thank you, [xxx] information redacted…
ODI 10983703
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rich ford of albuquerque at [redacted] (located at [redacted] ne, albuquerque, nm 87112) and was informed that…
ODI 11063154
Air Bags
16s26 / nhtsa recall 16v-384 - i have contacted my dealership "helfman ford" several times regarding this recall and was told that the part was not available to fix my car. I also contacted ford head office in michigan and was told the same. They said when they have the parts they will contact me. It has been a year and three months now since i received the recall notice, and still no action was taken, and no…
ODI 11040614
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags) for the passenger frontal air bag inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (star ford lincoln located on 1101 s brand blvd, glendale, ca,…
ODI 11003447
Air Bags
Tl* the contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10887831
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (crest ford, [redacted], flat rock, mi, 48134) was contacted and confirmed that the parts were not available for…
ODI 11042131
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lakeland ford (1430 w memorial blvd, lakeland, fl 33815, phone: [redacted]) and was informed that the…
ODI 11048861
Air Bags
I recieved a recall notice #16s26 nhtsa 16v-384 in july 2016. I contacted them in november 2016 to find out why nothing is be done. Ford cust serv stated that they were working on repair and that i would be contacted in near future. I have not and it has been over 6 months. In the mean time my daughter is driving an unsafe vehicle. I would like to lodge a complaint about ford dragging feet to get this completed. I…
ODI 10956206
Air Bags
Takata air bags, recall notice received july 18, 2016. No contact from dealer to repair.
ODI 10917580
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called walker ford co inc. (17556 us hwy 19 n, clearwater, fl 33764 [redacted]) where it was confirmed that the…
ODI 11005334
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with fort mill ford ([redacted], fort mill, sc 29708) and was informed that the parts were unavailable. The…
ODI 11030158
Air Bags · Frontal · Inflator Module
2011 ford fusion passenger airbag replacement delay. Ford has had over a year to replace the passenger side airbag they said could kill someone. Why has this not been corrected yet???? My vin is = [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
ODI 11003738
Air Bags
Takata recall: this situation is real, but ford has lacked a sense of urgency to fix/correct this serious and potentially fatal lethal problem. July 2016, first ford notice received. Since then , the same notice received on march 2017 and march 2018. The first two stated "when parts are available" they will contact me by mail, and i am to arrange for repairs with a /local ford dealer. The march 2018 information…
ODI 11079933
Air Bags
Takata recall - received a letter of recall dated july 2016 from ford motor company; subsequent calls to sam galloway ford for updates always gave the same answer, "ford hasn't released the parts as yet".
ODI 11041015
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were…
ODI 11010361
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received a recall notice for nhtsa campaign number: 16v384000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10937907
Air Bags
Takata recall: recall for passenger side. Received recall letter in july, latest estimate to replace defective part is june, or six months of limited use of our primary vehicle. #2 car is not dependable and with poor mileage. We can not go anywhere as a family unless we rent a car . In short this is costing us money. What can we do to get our fusion fixed, so it will be safe?
ODI 10925543
Air Bags · Fuel/Propulsion System
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign numbers: 16v384000 (air bags) and 15v793000 (fuel system, gasoline). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (mac haik's southway ford, 7979 interstate [redacted], san antonio, tx 78224, [redacted]) did not give a specific date for when the part would…
ODI 10994909
Air Bags
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not…
ODI 10924342
Air Bags
Takata recall two months ago, i received recall notice indicating inflation of the passenger side airbag could cause severe injury or death. Neither ford nor nhtsa have acted in a responsible manner in that ford is still waiting for parts and cannot estimate when parts will be available. Considering inflation can cause "serious injury or death", there is no honest guidance by either ford nor nhtsa other than keep…
ODI 10904442
Air Bags
Takata air bags have been waiting since first recall july 2016 for them to fix airbags not able to let anyone sit in front seat, have called ford dealers several times with no response other than we have no replacements, its been two years and nothing
ODI 11101134
Air Bags
Takata recal no positive respond from the dealer when this problem can be fixed i have been told several times the parts are not available yet. Any idea what time frame
ODI 11022731
Air Bags
Takata recall - i've been trying since july 2016 to get the passenger airbag replaced, but the dealers say they are unable to get a replacement airbag. The date i'm entering below is the approximate date i received the letter from ford advising of the recall.
ODI 11041836
Air Bags
TAKATA RECALL
ODI 11145305