2011 Ford Fusion Steering Problems
- 921
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 921 stored complaint records:
- 36 indicate a crash
- 13 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- Electric Power Assist System · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 321 |
| 30–60k mi | 183 |
| 100–150k mi | 172 |
| 150–400k mi | 79 |
| 1–30k mi | 78 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
After my husband passed away, his fusion was given to our grandson. The steering has now seized up and he is unable to drive the car. Ford dealership said there is no current recall and referred to warranty. Vehicle has not been fixed and is a danger for anyone in my family to try and drive. Dangerous, dangerous situation. I will be contacting ford.
ODI 11153561
Steering
Power steering assist fault on 2011 ford fusion se. Tri star ford has ran tests and states no present problems on 12/13/2017. I have time stamped photos and recordings of at least seven different times that it has happened. I was advised to record this, but would have many more if i had done so from the beginning. This has happened stationary, in motion in parking lots, pulling out on city streets and on the…
ODI 11157161
Steering
Took my car to get inspected for the power steering recall back in 2016 and was cleared. Randomly i get the message " power steering assist fault" and it disappears every time i restart my car so i took to the local ford dealership a few months ago and found nothing. Recently, the power steering message comes on more often. My car doesnt show any problem during the time the recall was sent but now, the power…
ODI 11140295
Service Brakes · Steering
My son went to move put of his parking space and the steering was completely gone, and the brakes were also gone. We had the entire brake system replaced last year already as they went out when my 17yr old daughter was driving the car, that cost $2600 and now the it happens again along with the steering. The car has less than 90k miles on it and should not be doing this we had planned to sell this can but now we…
ODI 11140022
Steering
Tl* the contact owns a 2011 ford fusion. While driving 60 mph, the power steering assist failed. The contact was able to slow the vehicle down and coast it onto the road shoulder. The power steering assist indicator illuminated after the failure occurred. The vehicle was towed to capital city ford ([redacted], indianapolis, indiana 46219, [redacted]) where it was diagnosed that the electronic power steering assembly…
ODI 11142687
Steering
Sept. 27th 2017, ford 'fixed' my car, 79,332 miles. Problem was a loss of power steering while driving. Ford replaced steering gear and reprogrammed pscm. Now a little over a year later, car is doing the same thing, 3x today, 10/9/18, once last week, twice 3 weeks ago. Only 88,500 miles.(less than 10,000 from fix).
ODI 11139352
Steering
This is what is happening to my ford fusion 2011 but my vin # is not showing up as recalled - help!! Electric power steering failure nhtsa action number: pe14030 components steering opened from: october 2, 2014'september 10, 2015 summary the office of defects investigation (odi) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped…
ODI 11141170
Steering
I went out ine morning to start my car every thing was fine . Once i was driving back to my residents my steering wheel locked up on me upon turning in. The power steering assist fault went off on the little screen in the dash! I am lucky that i was in my parking lot and not turning into a street when my car lockes up on me!!! I had my child in my car! I am now longer able to use my car because of this malfunction!…
ODI 11139141
Electronic Stability Control · Steering · Suspension
My alert symbols are just coming on and my steering control has changed. When i try to drive my car now losses power.
ODI 11151867
Steering
The power assist failed and unable to steer. It was a $2,000 repair and a search of the internet indicates other fusions from the same year were part of a major recall. Based on vin mine was not. This does not seem fair or even make sense. I called ford and they will not offer refund or repair.
ODI 11131675
Steering
There is a recall #15s18 for a power steering component on my car with ford. That power steering unit is currently acting up. I found the recall and called ford. I was told that if ii had less than 150,000 miles on the car they would fix it. When i took it to the shop it changed to reprogram only then f t acted up again they would replace it. We both the car used in december of 2017. The previous owner had had the…
ODI 11131117
Steering
Sensor failure in the rack and pinion which shut down my power steering assist while i was driving. This was a precious recall on the vehicle.
ODI 11130716
Steering
Electronic power steering completely failed while in motion. Ford had previous recall on same year and model vehicles (fusion, 2011) but for some reason not on my particular vin, ford did not offer assistance covering the $2,450 cost of replacement.
ODI 11130397
Steering
My daughter had her steering gear repaired/replaced under a recall and now it has gone out again...but they won't fix it cause they say she has miles over the warranty. To me, if same problems happen twice, maybe they didn't fix it right the first time. Now she is stuck without a car and i am very frustrated. Person at customer sevice says there is an open recall, but dealer says no>
ODI 11132694
Steering
Takata recall on my way home driving in the city the "service power steering" message popped up. I got home and parked my car like normal. The next morning as i'm leaving, it is incredibly hard to turn out of my driveway.
ODI 11128218
Air Bags · Electronic Stability Control · Steering
Tl* takata recall. The contact owns a 2011 ford fusion. The contact stated that the warning indicators illuminated for the service advancetrac, electronic stability control, and power steering assist fault. The vehicle was included in nhtsa campaign number: 16v384000 (air bags); however, the interim notice indicated that the part was not available from the manufacturer for an extended period of time. The vehicle was…
ODI 11130636
Control Arm · Steering
Tl* the contact owns a 2011 ford fusion. While driving 55 mph, the steering wheel seized and became difficult to turn. The power steering indicator illuminated. The vehicle was taken to precision ford (945 n main st, lillington, nc 27546, [redacted]) where it was diagnosed that the control arm needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty was…
ODI 11170015
Steering
Tl* the contact owns a 2011 ford fusion. After starting the vehicle, the "power steering fault" message displayed and the power steering assist failed. The steering wheel became very difficult to turn in either direction. The failure was not diagnosed or repaired. The local dealer (sarasota ford, [redacted], sarasota, fl) and the manufacturer were notified of the failure, but no assistance was offered. The failure…
ODI 11128745
Steering
Power steering continues to go out periodically ..error message says power steering assist fault. The was "fixed" a couple of years ago and now going out again and they say it is not covered under any warranty cause miles exceed 150,000. Last time on expressway going over 60 mph. Took it to dealer and they say it needs a steering gear..this should be on a recall . I feel ford is not being responsible for this and…
ODI 11124533
Steering
The power steering goes out without giving you any warning. It has happen to me several times since i had my car. It says (power steering advance now). I can keep driving, but once i turn the car off. The steering wheel locks. When i crank it back up, the steering wheel is locked and i cant drive it anymore.i have to call a tow truck and have it pulled to ford auto nation. What i'm trying to say is that this happens…
ODI 11143308
Steering
On august 16th 2018. My 18yr son was driving when his power steering went. He could have been killed along with others. There was a recall by ford. But with restrictions. With in 10yrs ir 150kmiles what ever came 1st. My son's car did not qualify as it was just over the 150k mileage. The cost of the repair is over 2k....we are devastate. How ford can but such restrictions when my previous son & other's could have…
ODI 11121605
Steering
Sometimes on start up there is no power steering. There is a warning light about steering malfunction. If the key is turned off and then re-started the steering comes back. The danger is if this happens while driving.
ODI 11120789
Air Bags · Steering
My wife and i gave this car to our daughter when she got her drivers license in 2016.since then there has been a recall on the airbags that has not been fixed because they are on back order. The temperature sensor has gone out and ford is aware that is a problem but will not recall, and now 3 times the steering has locked up on her with an error message that reads "power steering assist fault". In reading various…
ODI 11120736
Steering
Lost of steering control while driving down the freeway due to failure of- electric power assist system.
ODI 11119734
Steering
Jenkins and wynne ford in clarksville tn has replace the electronic power steering twice already. Vehicle was returned back to us on 8-9 aug after fixing it for a second time. Within 24hrs electronic power steering went out again and returned it immediately to the ford dealership. Now dealership is claiming the lower controls arms are bad and need to be replaced and is the cause of why the electronic power steering…
ODI 11119311