Ford Fusion Electric Power Assist System Problems
- 14
- Owner complaint records in our dataset
- 4
- Years with records
- 2010–2016
- Stored years
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 14 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
Complaints by year
What appears in the records
- power steering · 16 records
- steering wheel · 11 records
- warning indicator · 6 records
- indicator illuminated · 5 records
- wheel seized · 5 records
- steering warning · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 4 |
| 100–150k mi | 4 |
| 150–400k mi | 2 |
| 30–60k mi | 1 |
| 1–30k mi | 1 |
Complaint evidence
Latest stored owner-submitted records. Open a year for the full list.
Electric Power Assist System · Engine · Mounting
Tl* the contact owns a 2011 ford fusion. The contact stated received nhtsa campaign number: 13v227000 (fuel system, gasoline) and the vehicle was serviced at kirk auto company (235 state hwy [redacted], grenada, ms 38901). The contact stated the fuel tank was leaking fuel onto the ground. The contact also mention while driving approximately 5 mph the steering wheel was difficult to maneuver with the power steering…
1 injury
ODI 11307437
Electric Power Assist System
Tl* the contact owns a 2010 ford fusion. While pulling into the driveway, the electrical power steering warning indicator illuminated and the steering wheel seized. The vehicle was taken to marler ford company (22077 us-167, dry prong, la 71423, [redacted]) who stated that the repairs would be charged to the contact. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The…
ODI 11119623
Electric Power Assist System
Tl* the contact owns a 2011 ford fusion. The contact stated that the steering wheel seized and an abnormal grinding noise could be heard. In addition, the steering warning indicator illuminated. The vehicle was towed to covington ford (9101 martin luther king jr ave, covington, ga 30014, [redacted]) for diagnostic testing and repairs. The diagnostic results were not provided. The manufacturer was not notified. The…
ODI 11104299
Electric Power Assist System
Tl* the contact owns a 2012 ford fusion. While driving 40 mph, the steering wheel seized without warning. The vehicle was able to coast to the side of the road and was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the failure. The manufacturer was notified of the failure and informed the contact that the vin was not included in any…
ODI 11103761
Electric Power Assist System
Tl* the contact owns a 2011 ford fusion. While operating the vehicle, the power steering suddenly failed and the steering wheel became very difficult to turn. During the failure, the message "power steering assist fault" displayed. The contact indicated that turning the vehicle off and back on would sometimes correct the failure. The vehicle was taken to an independent mechanic who diagnosed that the power steering…
ODI 11102818
Electric Power Assist System
Tl* the contact owns a 2012 ford fusion. The contact stated that there was an electrical failure concerning the electronic power steering (eps). Initially, the eps warning indicator had not illuminated; however, as the failure progressed, the warning indicator kept flashing. The contact stated that the steering wheel was hard to maneuver in either direction when the failure occurred. A dealer had not been contacted…
ODI 11099235
Electric Power Assist System · Steering
Tl* the contact owns a 2011 ford fusion. While driving various speeds, the power steering warning indicator illuminated and the steering wheel became difficult to turn. The vehicle was taken to frederick motor company ([redacted]., frederick, md 21702, [redacted]) where it was serviced per nhtsa campaign number: 15v340000 (steering); however, the remedy failed to repair the vehicle. The manufacturer was not notified…
ODI 11100286
Electric Power Assist System
Tl* the contact owns a 2012 ford fusion. The contact stated that the eps failed within two months of being repaired per an unknown manufacturer recall. The contact stated that the eps warning indicator flashed, but then remained illuminated and the steering wheel seized. The dealer (lance cunningham ford, 4101 east clinton highway, knoxville, tn 37912, [redacted]) refused to provide a permanent remedy. The contact…
ODI 11104043